Event Producer, Event Productions, Event Productions

About the role

The AMER Event Productions Event Producer delivers customer-centric event production services and support at the highest level for the Event Productions team and its customers. This role provides critical production planning and operational support for companywide events across AMER, both on and off campus. The Event Producer serves as the primary point of contact for customers, managing booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements.

Successful candidates will seamlessly integrate into a corporate events environment, demonstrating strong organizational skills, cross-team collaboration, impeccable customer service, and a drive to meet customer and team needs.

Responsibilities

• Lead planning meetings with customers and team to confirm final event details and provide production guidance.
• Schedule production resources, services, and post-production requests on behalf of the customer.
• Facilitate third-party labor requests, equipment rentals, and communication with facility partners (e.g., Security, Housekeeping, Catering).
• Partner with internal teams to ensure chargeback processes and prepare/distribute event show flows.
• Manage technical testing, rehearsals, media playback, and presentation methods.
• Coordinate personal travel arrangements, schedules, and expenses.
• Act as the dedicated onsite point of contact for customers, organizers, production teams, and third-party vendors.
• Lead event-day show flow as producer/show caller or stage manager, directing technical teams via comm systems.
• Provide direction for facility operations and manage onsite production engineers and over-hire labor.
• Partner with Systems Engineers to address technical needs and dynamically adapt to customer complications.
• Oversee post-event venue strike, reporting, customer needs, expenditures, and provide key metrics to management.
• Serve as the primary contact for teams, customers, organizers, production engineers, livestream technicians, and labor.
• Attend customer meetings, onsite setups, rehearsals, event days, and load-out operations.
• Manage meetings effectively, providing documentation and aligning stakeholders.
• Maintain multiple operations calendars and databases to improve efficiencies and optimize processes.
• Coordinate and enhance project-related data and reporting, troubleshoot blockers, and facilitate progress.
• Support team skill development and manage programmatic initiatives with ambiguity.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of experience defining and implementing process improvements using data and metrics.
• Experience using data and metrics to drive improvements.
• Experience working cross-functionally with technical and non-technical teams.

Preferred Qualifications

• 3+ years of experience driving end-to-end delivery and communicating results to senior leadership.
• 3+ years of experience driving process improvements.
• Experience in stakeholder management across varied organizational levels.
• Experience building processes, project management, and schedules.

Pay

Base salary range: $82,700.00 – $129,800.00 USD annually (Seattle, WA).

Benefits

• Sign-on payments and restricted stock units (RSUs).
• Comprehensive health insurance (medical, dental, vision, prescription, basic life & AD&D, with optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Schedule

Up to 35% travel required.