Event Manager - Bilingual

About the role

The role involves coordinating and managing events at Osceola Heritage Park. This includes working closely with client groups to plan and organize meetings and events, coordinating with service contractors and vendors, and ensuring all necessary preparations are made.

Responsibilities

• Meets with client groups to plan and organize assigned meetings and/or events.
• Captures and updates client requests and event details in Delphi.
• Writes event work orders, contractual obligations related to insurance, deposits, etc.
• Maintains accurate records of pre-event planning, client requests, billable charges, service orders, contractual requirements, etc.
• Prepares cost estimates and monitors final billing.
• Attends appropriate planning, organization, and other event and facility meetings in support of facility operations.
• Explains and guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Serves as Event Manager for OHP events.
• Serves as primary liaison between clients and facility departments.
• Issues proper paperwork and communicates all event needs and information to all departments in a timely manner via EWO's and Event Change Sheets.
• Interpret and explains contract provisions to clients.
• Monitors and assists with facility setup, changeover, and maintenance in conjunction with Facility Operations Manager as needed.
• Maintains total responsibility and authority over clients, staff, personnel, patrons, security, and safety with this role.
• Attends weekly or other meetings as needed to meet role and responsibility.
• Maintain harmonious relationship with all departments and staff.
• Performs other job duties as assigned.

Qualifications

• Preferred B.S. degree in business or hospitality.
• Previous management experience in a similar venue.
• At least one year of actual experience in public facility management, promotion, or operation of conventions or trade shows or service-related operations whose primary function is to provide direct on-site service to the public.
• Working knowledge of Delphi.
• Strong computer skills to include Microsoft Word, Excel, and Outlook.
• Demonstrated knowledge of accounting and financial procedures.
• Experience with spreadsheets and computerized ticket systems preferred.
• Ability to prioritize multiple projects, analyze data and figures.
• Advanced writing skills required.
• Excellent communication, problem solving, organizational and interpersonal skills required.
• Ability to effectively supervise and coordinate staff.
• Professional presentation, appearance, and work ethic.
• Excellent public relations skills.
• Ability to work under pressure and meet deadlines.

Skills and Abilities

• Strong computer skills to include Microsoft Word, Excel, and Outlook.
• Demonstrated knowledge of accounting and financial procedures.
• Experience with spreadsheets and computerized ticket systems preferred.
• Ability to prioritize multiple projects, analyze data and figures.
• Advanced writing skills required.
• Excellent communication, problem solving, organizational and interpersonal skills required.
• Ability to effectively supervise and coordinate staff.
• Professional presentation, appearance, and work ethic.
• Excellent public relations skills.
• Ability to work under pressure and meet deadlines.

Benefits

• Competitive salary, commensurate with experience.
• A generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.