Event Manager

Position Summary

Coordinates and provides professional client services support in the planning, organization, and supervision of events within the Hampton Roads Convention Center. Acts as a liaison between the facility and clients, ensuring all client requirements and facility policies are adhered to.

Major Responsibilities

• Counsels clients on set-up options, services, and additional expenses relating to their event.
• Coordinates and provides clear, concise, and timely communication of event requirements to HRCC staff by preparing detailed work orders, floor plans, event staffing requirements, schedules, and general instructions using industry-specific software.
• Maintains accurate and up-to-date information on each event, keeping the Senior Event Manager and HRCC staff current on additions or changes.
• Prepares event cost estimates and monitors final billing.
• Maintains in-house set-up, acting as a liaison between clients and HRCC staff to ensure successful events.
• Coordinates activities with various service contractors for assigned events.
• Attends appropriate planning, organization, and other event and facility-related meetings.
• Oversees events, maintaining close contact with clients, responding to and following up on client requests, concerns, and problems.
• Responds to common inquiries or complaints from customers on-site.
• Rotates with other facility personnel to function as Manager on Duty.
• Works independently, exercising judgment and initiative, while remaining flexible to adjust to situations as they occur.
• Creates and distributes post-event synopses to appropriate HRCC staff.
• Maintains effective working relationships with employees, clients, exhibitors, customers, and other encountered in the course of employment.
• Works extended and/or irregular hours including nights, weekends, and holidays as determined by event needs.

Knowledge, Skills & Abilities

• A Bachelor’s Degree from an accredited four-year college or university.
• One to two years related experience and/or training.
• Or equivalent combination of education and experience.
• Working knowledge of the principles of facility management, services, and equipment for a similar facility.
• Excellent organizational, planning, and interpersonal skills.
• Good written and verbal skills.
• Ability to prioritize multiple projects.
• Demonstrate problem-solving and communication skills.
• Supervisory experience preferred.
• Professional presentation, appearance, and work ethic.
• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

Company Information

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.