Event Manager- Albuquerque Convention Center location

About the role

The Event Manager at Legends Global's Albuquerque Convention Center is responsible for planning, organizing, and managing various events including trade shows, conventions, large-scale banquets, and special events. The role involves coordinating all event preparation and performance aspects, assisting in the training and mentorship of the Event Coordinator, and maintaining the facility's image and public relations.

Responsibilities

• Plan, organize, and manage events at the Albuquerque Convention Center, focusing on trade shows, conventions, large-scale banquets, and special events.
• Develop assignment schedules for all staffing requirements for the proper event presentation.
• Aid in the training and mentorship of the Event Coordinator.
• Meet with client groups to plan and organize assigned meetings and events.
• Guide clients in event preparation by interpreting and explaining contract provisions, policies, and procedures.
• Research, review, and recommend equipment, materials, and supplies required for event services and planning.
• Cook up with Marketing and IT departments all media entry into the building before, during, or immediately following events.
• Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Maintain the proper image and generate positive public relations with clients, exhibitors, convention center partners, patrons, and staff.
• Make immediate decisions and communicate with all users of the facility in an emergency.
• Communicate with clients to obtain necessary technical requirements and other event-related information.
• Monitor in-house set-up, acting as a liaison between clients and ACC staff in order to ensure successful events.
• Ensure the facility equipment set-up and labor provided meet the requirements of contractual agreements with constraints of safety, health and fire code standards.
• Ensure all pertinent information is obtained, compiled in event files, and distributed to proper facility departments.
• Includes the submittal of purchase orders for all event-related costs.
• Reconcile all post-event invoices and assist the finance department with timely final event billing documentation.
• Compile and distribute all post-event notes to address immediate action items and for future event reference.
• Cook up with and satisfy the requirements of multiple events occurring simultaneously.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Engage in decisions related to crowd management promptly and decisively during crises.
• Work irregular schedules to ensure proper supervision of all events and activities scheduled in the facility, as required.

Requirements

• Bachelor’s degree or a combination of training and 2-3 years of related experience is preferred.
• Facility management or event management experience preferred.
• Proficient in Microsoft Office, Word, Excel, Outlook, and PowerPoint.
• Experience in AutoCAD or other graphics program preferred.
• Operate a personal computer using Windows and Microsoft Office software.
• Operate standard office equipment including copier and fax machine.
• AutoCAD experience preferred.

Qualifications

• Work independently, exercising judgment and initiative.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Possess excellent organizational skills.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Remain flexible and adjust to situations as they occur.
• Work in a fast-paced environment.