Escrow Support Processor (10:00 am-7:00 pm Work Hours) (PGP Title)

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team.

About the role

The Escrow Support Processor is primarily responsible for providing centralized clerical processing of all documents connected with the initiation or closing of residential escrows.

Responsibilities

• Receives, reviews and processes high volume of escrow-related documents.
• Effectively communicates with various sources, ensuring compliance with relevant regulations and company policies.
• Assists in facilitating smooth and on-time closing transactions.
• Maintains accurate records and provides support to branch locations.
• Meticulously reviews documents for accuracy, completeness and compliance with applicable laws and regulations.
• Distributes title commitments and preliminary title reports with required documentation to appropriate parties.
• Obtains and documents pre-closing information, conducts pre-closing audit, orders HOA Statements (if applicable), reviews real estate contracts, addendums, and lender title requests.
• Conducts post-close audits and delivers lender submission packages to transaction parties.
• Reviews and submits transactional recording documents per County requirements.
• Identifies, logs, and assists in resolution of curative requirements.
• Distributes escrow checks with applicable documentation to appropriate parties.
• Prepares and delivers title insurance policies within designated timeframes.
• Images documents in compliance with document retention policy.
• Files document packages.
• Performs other duties as assigned.

Requirements

• Minimum High School Diploma or equivalent.
• Minimum of 1-3 years data entry experience.
• Title & escrow insurance experience a plus.
• Resident License may be required.

Skills

• Effective communication skills for liaising with stakeholders, addressing inquiries, and resolving issues or discrepancies.
• Effective follow-up skills and attention to detail.
• Ability to adjust well to change.
• Proficiency in Microsoft Office Suite required.
• Experience with OneNote and SoftPro is a plus.
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.
• Shows expertise, proficiency, and comprehensive understanding of title and escrow processes.
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

Physical Requirements

• Ability to exert minimal force of 25 pounds to carry, lift, push, pull, and otherwise move objects.
• On occasions, may have to lift and move objects up to 50 pounds.

Schedule

This position is fully in-office Monday through Friday, 10:00 am to 7:00 pm CST, in Coppell, TX, a suburb of Dallas.