Escrow Officer

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

About the role

We are seeking a detail-oriented Escrow Officer who thrives in a fast-paced, client-focused environment and takes pride in delivering accurate, compliant, and seamless closings. This role is ideal for someone who combines operational precision with strong relationship management and sound decision-making.

Responsibilities

• Open, manage, and oversee escrow accounts for residential and commercial transactions
• Avoid the accurate handling, safeguarding, and disbursement of escrow funds
• Prepare, review, and execute closing documents from file open through settlement
• Serve as a trusted liaison between buyers, sellers, agents, lenders, and attorneys
• Drive transactions forward while maintaining clear, proactive communication with all parties
• Identify and mitigate risk to protect clients and ensure smooth closings

Requirements

• Strong attention to detail and a commitment to accuracy
• Ability to manage multiple transactions in a high-volume environment
• Excellent communication and customer service skills
• Sound judgment and decision-making capabilities
• A collaborative, team-oriented mindset

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Knowledge of real estate laws and regulations
• Proficiency in Microsoft Office Suite

Skills

• Attention to detail
• Customer service
• Communication
• Decision making
• Collaboration

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan

Pay

The pay range for this position is $24.42 - $32.56 hourly. The actual compensation offered will depend on a number of factors including job-related knowledge, skills, experience, business requirements and geographic location.

Schedule

Hours and schedule vary depending on the office location.