Escrow Officer

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people, fostering a culture where all feel welcome, supported, and empowered.

About the role

We are transforming the residential real estate experience one closing at a time. Join our Midvale, UT branch of First American, where we recognize our true worth is our people. As an Escrow Officer, you will work in a dynamic, fast-paced setting focused on customer service and closing deals.

Responsibilities

• Determine requirements for real estate escrow transactions
• Act as a neutral liaison between file parties, adhering to company policy, and monitoring and mitigating risk to the company
• Ensure proper accounting and disbursement of funds in accordance with contract terms and company policy
• Prepare regular reports on escrow account status and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions as an escrow assistant preferred
• Openness to new technology and proprietary programs; adjusts easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication skills, comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, detail-oriented, and knowledgeable in navigating internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Qualifications

• Passionate about helping customers
• Detail-oriented and organized
• Strong communication skills
• Ability to handle multiple tasks simultaneously
• Adaptable to new technology and workflows

Skills

• Escrow-related experience
• Customer service orientation
• Attention to detail
• Organizational skills
• Effective communication
• Problem-solving abilities
• Ability to work in a fast-paced environment

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay

The pay range for this position is $26.21 - $34.95 hourly. Pay is based on a number of factors including job-related knowledge, skills, experience, business requirements, and geographic location.