Escrow Officer

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential.

About the role

Enable you to provide best-in-class service and support to your clients by leveraging industry-leading technology and the strongest escrow and underwriting partners in the business. We are transforming the residential real estate experience one closing at a time. Join our Laguna Niguel, CA branch of Glen Oaks Escrow at First American, where we recognize our true worth is our people.

Responsibilities

• Complete real estate escrow transactions by determining requirements
• Act as a neutral liaison between file parties, adhering to company policy, and monitoring and mitigating risk to the company
• Ensure all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions as an escrow assistant preferred
• Openness to new technology and proprietary programs; adjusts easily to new workflows
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, is detail-oriented, and knows how to navigate internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Comfortable guiding and supporting future talent learning the business
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Qualifications

• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Skills

• Strong decision-making skills
• Exceptional communication skills
• Ability to multi-task

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay

• $24.30 - $33.30 hourly
• $26.21 - $34.95 hourly

Schedule

• Full-time