Escrow Officer

About the role

Are you an experienced Escrow Officer who thrives on building relationships, managing transactions from contract to close, and delivering an exceptional customer experience? We're seeking a skilled escrow professional to join our team and play a key role in ensuring smooth, accurate, and timely real estate closings. In this role, you'll work directly with buyers, real estate agents, lenders, builders, and other transaction stakeholders to guide files through the closing process while serving as a trusted resource from start to finish. This is an excellent opportunity for an Escrow Officer who enjoys a customer-facing role and is looking to continue growing their career with an experienced, collaborative team. This role primarily supports a high-volume builder account, providing a structured and process-driven environment. You'll work closely with homebuyers throughout the transaction, keeping them informed, answering questions, and guiding them through the closing process. Much of the workflow is standardized, allowing you to focus on customer service, relationship management, and delivering successful closings. Work alongside experienced escrow and title professionals, enjoy opportunities for ongoing training and professional development, gain exposure to a wide variety of real estate transactions, and be part of a collaborative and supportive team environment with opportunities to grow your escrow career with a respected organization.

Responsibilities

• Managing escrow files and ensuring transactions progress smoothly and efficiently
• Reviewing title commitments and assisting in the resolution of title requirements and issues
• Preparing closing packages, settlement statements, and related transaction documents
• Coordinating with buyers, lenders, real estate agents, builders, and attorneys throughout the transaction lifecycle
• Scheduling and conducting closing appointments with customers
• Delivering a professional and positive closing experience for homebuyers
• Assisting with funding, receipt of lender funds, and transaction disbursements
• Reviewing documents for accuracy, completeness, and compliance
• Maintaining thorough electronic records and file documentation
• Managing multiple transactions simultaneously while meeting closing deadlines
• Partnering with internal teams to ensure exceptional service and operational excellence

Requirements

• Escrow Officer experience managing residential purchase transactions
• Experience conducting closings and working directly with customers
• Knowledge of escrow processes, closing documents, settlement statements, and industry terminology
• Strong understanding of the residential closing process
• Excellent organizational and time-management skills
• Ability to manage multiple files and deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite and Outlook
• Ability to exercise sound judgment and work independently

Qualifications

• Notary Commission
• Knowledge of title insurance policies and endorsements
• Experience preparing closing packages and coordinating real estate transactions

Skills

• Delivers outstanding customer service with every interaction
• Maintains accuracy while working in a fast-paced environment
• Builds strong relationships with customers, agents, lenders, and teammates
• Communicates professionally and effectively
• Demonstrates accountability, dependability, and professionalism
• Embraces technology, learning, and continuous improvement
• Brings a positive attitude and a team-first mindset

Benefits

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Schedule

Fully onsite position (Monday‑Friday) based in our Tomball, TX office.