Escrow Officer

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

About the role

Enable you to provide best in class service and support to your clients by leveraging industry leading technology and the strongest escrow and underwriter partners in the business. We are transforming the residential real estate experience one closing at a time. Come join our Newport Beach branch of Granite Escrow at First American, where we recognize our true worth is our people. We are looking to add an Escrow Officer to our growing team. In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills and the ability to multi-task as part of a team.

Responsibilities

• Complete real estate escrow transactions by determining requirements
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
• Ensure all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions as an escrow assistant preferable
• Openness to new technology and proprietary programs; adjusts easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Qualifications

• High school diploma or equivalent

Skills

• Exceptional decision-making skills
• Strong communication skills
• Ability to multi-task as part of a team

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay

Pay Range: $26.21 - $34.95 Hourly

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).