ERSEA & Compliance Coordinator

Summary/Primary Purpose

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Ersea Essential Duties and Responsibilities

• Responsible for coordinating, reporting and monitoring program compliance with ERSEA and its associated Performance Standards, including recruiting and maintaining full enrollment in Early Head Start program.
• Maintain an extensive program waitlist per policy to ensure that vacancies are immediately filled.
• Conduct presentations for community agencies who serve low-income families with children 0-3 and pregnant women ensuring a minimum of 10% of enrolled participants are children with disabilities.
• Participate in community and Salvation Army events to recruit EHS families.
• Process all program referrals, inquiries and ChildPlus preapplications within 24 hours. Complete intake application process within 5 days of contact uploading verifications into Child Plus.
• Send letters when eligibility is determined, notifying families of their status. Maintain monthly contact with families on the waitlist and make referrals for any identified needs.
• Under direction of the Family Services Manager, enroll participants in appropriate caseloads and track first home visits per policy.
• Track and ensure parent handbook forms, progress reports, and transition documentation is completed timely and upload to ChildPlus.
• Complete discharge summaries and closing documentation in ChildPlus and send closing letters.
• Update and maintain community resources in ChildPlus and the Community Resources packet.

Program Compliance

• Develop, update and revise program policies and procedures in compliance with federal regulations.
• Monitor and report program compliance with program information report (PIR) data and program performance statistics via ChildPlus monitoring reports on a monthly basis.
• Complete monthly file reviews ensuring any missing documentation is obtained timely and verified.
• Aid management with completion of the annual Community Assessment and Self-Assessment.
• Track and process all sources of monthly In-Kind, ensuring Non-Federal Share match is met monthly.
• Monitor and report ongoing professional development and mandatory training.

Other Essential Duties

• Provide coverage home visits for open Family Consultant caseloads as needed.
• Attend staff development and training opportunities in order to expand knowledge and skills.
• Attend and participate in staff meetings and supervisory meetings as scheduled.

Qualifications

• Bachelor's degree (BA or BS) required with preference in fields related to social services, human services or compliance.
• Strong communication skills and familiarity with community agencies required.
• Bilingual skills in Spanish or Karen preferred.
• Ability to be flexible and able to work on multiple projects or tasks simultaneously.
• Administrative skills to include utilization of standard office equipment, Microsoft Office and Excel, data entry, attention to detail and filing.
• Good communication skills both written and spoken and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.
• Demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms.
• The employee is frequently required to stand, walk, and talk or hear.
• The employee is occasionally required to stoop, kneel, crouch, or crawl and climb or balance.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Working Conditions

• While performing transportation duties of this job, the employee is regularly exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.