ER Registrar (PRN) → "ER Registrar (PRN)"
Alpha Home Health and Hospice · Crestview, FL · 2 mo ago
HealthcareFull-time
About the Role
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions.
Responsibilities
- Interacting with patients and families to provide courteous assistance and address inquiries.
- Scheduling procedures, pre-registering patients, and obtaining necessary authorizations.
- Verifying insurance eligibility and capturing accurate health insurance details.
- Recording patient financial responsibilities and communicating operative reports to physicians.
- Maintaining complete and organized medical records, preparing charts, and ensuring documentation completion.
- Responding promptly to medical record requests and managing records storage.
- Handling phone calls professionally, performing additional duties as assigned, and ensuring reliable attendance.
Qualifications & Skills
- 0-2 years in healthcare settings involving patient registration, scheduling, or front desk roles.
- 0-2 years in customer service roles.
- Strong interpersonal and customer service skills.
- Confidentiality awareness, proficiency with registration and insurance tools, attention to detail, and excellent organizational skills.