ER Customer Service Representative - Full Time
Description
Wake Veterinary Medical Center in Raleigh is currently seeking a full-time customer service representative to join their collaborative and compassionate team. Known for balancing high-quality medicine with a healthy work-life balance, their team is frequently praised for being both fun and incredibly skilled—a great combination!
Why Wake Veterinary Medical Center?
Wake Vet is a 24-hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound and 64-slice CT), and cardiology services through their partnership with CVCA. They've recently doubled their facility space, added dedicated special procedures and chemotherapy rooms, and expanded their diagnostic capabilities to better support their patients and referring veterinarians. They're also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants.
Location
Located in Knightdale, NC—just off I-540—they're a quick and easy commute from anywhere in the Research Triangle. Raleigh is consistently ranked among the top cities to live in the U.S., offering everything from highly rated schools and family-friendly amenities to incredible food, extensive trails, and a central location in the state.
Perks and Benefits
- Tuition assistance
- A choice between two medical plans with prescription drug benefits
- Dental and vision coverage
- 401(k) Savings Plan with employer match, including immediate vesting
- Life insurance for yourself, spouse and eligible dependents
- Paid time off / holidays
- Health Savings Account
- Short term disability
- Supplemental critical illness and accident plans
- Uniform allowance
- Continuing education allowance for credentialed technicians
- Employee assistance program
Requirements
- Ability to sit for extended periods of time and walk intermittently
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
Education and Experience
Previous veterinary or healthcare experience preferred. Familiarity with veterinary software is advantageous.