Epicor Administrator

Benefits

• 9 Paid Holidays
• EBITDA Bonus
• Health, Dental, Vision insurance, and other Ancillary coverages
• 401K
• Monthly Accrued Vacation
• Employee Assistance Program
• Employee Stock Ownership Plan (ESOP)

Essential Functions and Responsibilities

• Maintain and administer the ERP system to ensure optimal performance and uptime.
• Oversee system configurations, user roles, access permissions, and security settings.
• Monitor system performance and implement updates, patches, and bug fixes to maintain system health and compliance.
• Provide daily support for end-users, including troubleshooting issues, answering inquiries, and offering solutions.
• Act as the primary point of contact for ERP issues and collaborate with IT and vendor support as necessary.
• Document and track reported issues, resolutions, and changes to support knowledge sharing.
• Collaborate with IT, functional departments, and third-party vendors to integrate ERP modules with other business systems and applications.
• Develop and maintain customizations, scripts, and workflows to enhance system functionality.
• Work with key stakeholders to identify and implement system improvements that streamline operations and enhance productivity.
• Develop and deliver training sessions and materials for end-users on ERP functionalities, processes, and best practices.
• Create and maintain detailed system documentation, user guides, SOPs, and troubleshooting manuals.
• Ensure data integrity by managing data migrations, performing regular audits, and cleaning data inconsistencies.
• Create and maintain reports, dashboards, and queries to support business operations and decision-making.
• Lead or participate in ERP system projects, including upgrades, new module implementations, and process improvements.
• Conduct testing and validation of new features and functionalities before deployment.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience: 3+ years of experience as an ERP Administrator or similar role.
• Technical Skills: Strong understanding of database management, SQL, and system configuration. Familiarity with ERP scripting, API integrations, and workflow automation. Knowledge of system security practices, data backup, and recovery.
• Soft Skills: Excellent problem-solving abilities and attention to detail. Strong communication and interpersonal skills to effectively collaborate with cross-functional teams. Project management skills and experience handling multiple projects and priorities.

Preferred Qualifications

• Experience with ERP implementations or migrations.
• Knowledge of business processes within [industry or relevant business functions, e.g., finance, manufacturing, supply chain].
• ERP certification or relevant IT certifications (e.g., Oracle Certified Professional, Microsoft Certified Solutions Expert).

Contact Information

KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER
For any questions you can contact:
Terra Beaver – Talent Specialist – tbeaver@kccmfg.com – 502-493-5848
Laura Zoghbi – Talent Specialist – lzoghbi@kccmfg.com – 502-493-5859