Jobs · Information Technology · Massachusetts

Sr. Epic Database Administrator

UMass Memorial Health · Worcester, MA · 1 mo ago
Information Technology$101k–$182k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We must not repeat job title. Remove boilerplate like EEO, application instructions, etc. Must preserve all substantive info. We need to parse the posting. Key info: - Exemption Status: Exempt - Hiring Range $101,025.60 - $181,854.40 (based on full time schedule 40 hrs/week). Note: final offer varies based on scheduled hours. Compensation for part-time or reduced schedules prorated based on scheduled weekly hours, experience, skills, qualifications, internal equity. Thus Pay section: include hiring range and note about proration. Schedule Details: Monday through Friday, Scheduled Hours 8AM - 4:30PM, Shift 1 - Day Shift, 8 Hours (United States of America) Hours 40. So schedule: Monday-Friday 8am-4:30pm, 40 hours per week. Benefits: Not explicitly mentioned. There's mention of signing bonus may be available; a member of Recruitment Team will confirm eligibility during interview process. That's a benefit? Could be considered a benefit (signing bonus). Also maybe other benefits not listed. We should only include sections with real specific content. The posting mentions "This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." That's a specific benefit (signing bonus). So we can include Benefits section with that. Also there is a paragraph about "Everyone Is a Caregiver ..." that's about company culture; could be considered About the role? Actually "About the role" could be the description of the role: The Sr Epic Database Administrator is responsible for... That's the role description. So we can put that in About the role. Responsibilities: The list under "I. Major Responsbilities" (typo). We need to extract bullet points. Responsibilities list: - Administer, maintain, and optimize InterSystems Cache/IRIS databases supporting Epic environments. - Create, configure, and manage ODB environments for production, DR, training, and reporting. - Monitor and tune performance across production and non‑production systems. - Configure and manage environment refreshes, cloning, journaling, mirroring, backups, and recovery. - Manage IRIS/Cache internals including globals, locks, security settings, and storage strategies. - Cloud & Infrastructure Support: Support Epic cloud migration initiatives, particularly Azure‑hosted IRIS environments. - Configure IRIS mirror failover routines and update endpoints. - Collaborate with cloud operations to optimize compute, storage, and availability. - Upgrades, Patching & Lifecycle Maintenance: Apply Cache/IRIS and Epic upgrades. - Install and maintain monitoring tools such as System Pulse and RedAlert. - Maintain documentation, runbooks, and operational procedures. - Reliability, Monitoring & Incident Response: Monitor performance metrics, replication health, journal utilization, and alerts. - Troubleshoot complex Epic and IRIS/Cache issues. - Execute DR testing and business continuity procedures. - Develop automation and scripting to improve reliability. We can group these as bullet list. Qualifications: Section "II. Position Qualifications" includes Required and Preferred. Required: - Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. - Epic ODBA or Epic IRIS certification. Preferred: - Master’s degree in a relevant field. - Epic Training & Certifications list (multiple). - InterSystems Cache/IRIS Certifications list. - Cloud & Infrastructure Certifications (Azure Preferred) list. - Linux & Systems Training list. - Healthcare & Security Training list (HIPAA Compliance & Security Awareness (Required) actually required? It says Required after list? It says "Healthcare & Security Training HIPAA Compliance & Security Awareness (Required)Healthcare IT Foundations (HIMSS or similar)Cybersecurity fundamentals (Security+ or equivalent)". So HIPAA compliance is required. - Operational & Risk Management Training: ITIL v4 Foundation, Disaster Recovery, High Availability, and Business Continuity training. We need to separate Qualifications vs Skills? The instruction says use headings for Qualifications, Skills, Benefits, Pay, Schedule. We have qualifications (education, certifications). Skills: maybe the Experience/Skills Required list. Experience/Skills Required: - 6+ years Healthcare IT experience supporting Epic environments. - Proficiency with Linux administration and enterprise monitoring tools. - Deep understanding of IRIS/Cache internals, replication, mirroring, and global structures. - Strong Unix/Linux administration and shell scripting skills. - Effective analytical and communication skills. - Ability to collaborate with Epic, infrastructure, and cloud teams. - Strong documentation discipline and ITIL knowledge. - Experience with cloud migrations, preferably Azure. - Knowledge of IRIS replication and DR strategies. Also note: "Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements." That's a note; we can include under Qualifications maybe as a note. We need to avoid boilerplate: EEO statements, equal opportunity, etc. Remove those. Also remove navigation, cookie, legal, etc. The posting includes a line at top: "Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account." That's application instruction; we must remove application instructions. Also "Exemption Status Exempt Hiring Range ..." we keep pay. We must not repeat job title as heading. The job title is "Sr Epic Database Administrator". Not to be used as heading. We must output only HTML fragment. Let's structure:

About the role

The Sr Epic Database Administrator is responsible for the administration, performance, reliability, and lifecycle management of InterSystems Cache and IRIS databases supporting Epic EHR environments. This role ensures stability across production, non production, disaster recovery, and reporting systems while supporting the organization’s transition toward cloud based Epic architectures. The Sr DBA collaborates closely with application teams, infrastructure engineers, cloud architects, and operational leaders to maintain high availability, optimize system performance, and uphold healthcare technology standards.

Responsibilities

  • Administer, maintain, and optimize InterSystems Cache/IRIS databases supporting Epic environments.
  • Create, configure, and manage ODB environments for production, DR, training, and reporting.
  • Monitor and tune performance across production and non‑production systems.
  • Configure and manage environment refreshes, cloning, journaling, mirroring, backups, and recovery.
  • Manage IRIS/Cache internals including globals, locks, security settings, and storage strategies.
  • Support Epic cloud migration initiatives, particularly Azure‑hosted IRIS environments.
  • Configure IRIS mirror failover routines and update endpoints.
  • Collaborate with cloud operations to optimize compute, storage, and availability.
  • Apply Cache/IRIS and Epic upgrades.
  • Install and maintain monitoring tools such as System Pulse and RedAlert.
  • Maintain documentation, runbooks, and operational procedures.
  • Monitor performance metrics, replication health, journal utilization, and alerts.
  • Troubleshoot complex Epic and IRIS/Cache issues.
  • Execute DR testing and business continuity procedures.
  • Develop automation and scripting to improve reliability.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
  • Epic ODBA or Epic IRIS certification (required).
  • Master’s degree in a relevant field (preferred).
  • Epic Training & Certifications (preferred): Epic IRIS for Health / Database Administration coursework, Epic System Pulse & RedAlert training, Epic Upgrade & Release Management courses, Epic Data Courier & Environment Management training.
  • InterSystems Cache/IRIS Certifications (preferred): InterSystems IRIS System Administration Certification, IRIS for Health / HealthShare certifications, Cache Administration or Cache Expert Certification, IRIS Performance & Scalability training, IRIS Mirroring & DR training.
  • Cloud & Infrastructure Certifications (Azure Preferred) (preferred): Microsoft Azure Administrator Associate (AZ‑104), Azure Database Administrator Associate (DP‑300), Azure Solutions Architect Expert, Azure networking, identity, and security fundamentals.
  • Linux & Systems Training (preferred): Linux Foundation Certified System Administrator (LFCS), Red Hat Certified System Administrator (RHCSA), Advanced scripting and automation coursework.
  • Healthcare & Security Training: HIPAA Compliance & Security Awareness (required), Healthcare IT Foundations (HIMSS or similar), Cybersecurity fundamentals (Security+ or equivalent).
  • Operational & Risk Management Training (preferred): ITIL v4 Foundation, Disaster Recovery, High Availability, and Business Continuity training.
  • Note: Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed may be substituted for the above requirements.

Skills

  • 6+ years Healthcare IT experience supporting Epic environments.
  • Proficiency with Linux administration and enterprise monitoring tools.
  • Deep understanding of IRIS/Cache internals, replication, mirroring, and global structures.
  • Strong Unix/Linux administration and shell scripting skills.
  • Effective analytical and communication skills.
  • Ability to collaborate with Epic, infrastructure, and cloud teams.
  • Strong documentation discipline and ITIL knowledge.
  • Experience with cloud migrations, preferably Azure.
  • Knowledge of IRIS replication and DR strategies.

Benefits

  • Position may be eligible for a signing bonus (eligibility confirmed during interview process).

Pay

Exempt position with hiring range $101,025.60 - $181,854.40 based on a full‑time schedule of 40 hours per week. Final offer may vary based on scheduled hours; compensation for part‑time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule

Monday through Friday, 8:00 AM – 4:30 PM (Day Shift, 8 hours), 40 hours per week.

Check for any leftover boilerplate: removed EEO, etc. Also removed the "Everyone Is a Caregiver ..." paragraph? That is substantive about company culture; could be included in About the role? The instruction: "Prefer a few substantive sections over many thin ones." We could incorporate that paragraph into About the role as additional description. Let's add it to About the role paragraph after the role description. Thus About the role paragraph: combine role description and the "Everyone Is a Caregiver..." paragraph. Let's craft:

The Sr Epic Database Administrator is responsible for the administration, performance, reliability, and lifecycle management of InterSystems Cache and IRIS databases supporting Epic EHR environments. This role ensures stability across production, non production, disaster recovery, and reporting systems while supporting the organization’s transition toward cloud based Epic architectures. The Sr DBA collaborates closely with application teams, infrastructure engineers, cloud architects, and operational leaders to maintain high availability, optimize system performance, and uphold healthcare technology standards. At UMass Memorial Health, everyone is a caregiver – regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We

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