Epic Tapestry Applications Manager

Chartis works with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make U.S. healthcare more affordable, accessible, safe, and human. With over 1,450 professionals across the Chartis, Jarrard, Greeley, and HealthScape Advisors brands, the firm focuses exclusively on healthcare transformation.

About the role

This is a 4‑ to 5‑month contract position for an Epic Tapestry Applications Manager. The manager will provide leadership and oversight for the Epic Tapestry application team, supporting design, implementation, optimization, and ongoing maintenance of health‑plan and managed‑care functionality within Epic. The role ensures Tapestry solutions align with operational priorities, regulatory requirements, and organizational strategy while partnering closely with business, clinical, technical, and executive stakeholders.

Responsibilities

• Lead and manage the Epic Tapestry applications team, including analysts, consultants, and other supporting resources.
• Provide oversight across Epic Tapestry functionality, including Managed Care Administration, Utilization Management, Contracts, Membership, Benefits, Provider Management, and related workflows.
• Partner with operational and IT leadership to establish priorities, application strategy, and project roadmaps.
• Oversee application design, configuration, testing, implementation, upgrades, optimization, and production support.
• Ensure Epic builds and workflows follow organizational standards, Epic best practices, and established governance processes.
• Manage application‑related projects, including scope, timelines, resource assignments, risks, dependencies, and deliverables.
• Mentor and develop Epic analysts while providing guidance on complex build, workflow, and troubleshooting issues.
• Coordinate with other Epic application teams and technical groups to manage cross‑application dependencies and integrations.
• Partner with health‑plan, managed‑care, utilization‑management, contracting, claims, and provider‑operations stakeholders to translate business requirements into effective Epic solutions.
• Lead issue escalation and resolution for high‑priority application and operational concerns.
• Support Epic upgrades, system enhancements, testing initiatives, go‑live activities, and stabilization efforts.
• Establish and monitor team performance, application stability, service levels, and project delivery metrics.
• Communicate application status, risks, priorities, and strategic recommendations to senior leadership.

Qualifications

• Bachelor’s degree in Information Technology, Healthcare Administration, Business, or a related field preferred.
• 5+ years of Epic application experience, with significant experience supporting Epic Tapestry.
• Previous experience managing or leading an Epic application team strongly preferred.
• Strong knowledge of managed care, payer, health‑plan, utilization management, provider, membership, benefits, and/or claims‑related workflows.
• Experience leading Epic implementations, upgrades, optimization initiatives, or major application projects.
• Strong understanding of Epic governance, change control, testing, release management, and production support processes.

Pay

Hourly range: $90–$100 per hour. The range reflects factors such as skills, experience, training, licensure, certifications, practice area, and other business and organizational needs.