Epic MyChart Analyst, Senior

About the Role

Seattle Children's Hospital is building an innovative Epic Community Connect program to extend our world-class electronic health record (EHR) system to primary care clinics across our region, enhancing pediatric care coordination and outcomes. This is an exciting opportunity for an experienced Epic MyChart Analyst to play a vital role in building something new and impactful for our community.

This position is for an Epic MyChart Analyst who will be a key contributor to the Community Connect program, as well as providing support for Seattle Children's Hospital and its primary care clinics. You will be responsible for configuring, maintaining, and optimizing the Epic MyChart application to enhance patient access to health records, appointment scheduling, secure messaging, MyChart bill pay, MyChart branding, and other self-service features for our pediatric primary care and specialty partners.

You should have outstanding customer-facing acumen, enjoy problem-solving, and be adept at thinking outside the box and solutioning quickly. The ideal candidate will have experience with some specialty build and a strong understanding of how to support patient engagement within the Community Connect model.

Note: This is a remote position for the following states: WA, AK, MT, GA, & FL.

Responsibilities

• Configure, maintain, and optimize the Epic MyChart application.
• Enhance patient access to health records, appointment scheduling, secure messaging, MyChart bill pay, MyChart branding, and other self-service features.
• Support the Epic Community Connect program and primary care clinics.
• Apply problem-solving skills and innovative thinking to develop solutions quickly.

Requirements

• Bachelor’s degree in Healthcare, Business Administration, Industrial Engineering, Computer Science, or a related field OR a combination of education/experience that demonstrates technical competence.
• Minimum of five (5) years of experience with clinical, hospital, and/or financial applications and systems.
• Proven experience and knowledge of project management skills, tools, and methodologies.
• Proven experience leading committees, projects, and activities.
• Proven ability to fully use and apply standard principles, theories, and concepts related to technical discipline.
• Epic Certification required (must be obtained within 6 months of employment, including 2 test retakes).

Preferred Qualifications

• At least five (5) years of work experience with Epic Hyperspace applications.
• Licensed as Pharmacy Technician if working in Pharmacy.

Pay

The pay range for this position is $107,431.00 - $161,147.00 per year for Washington and Alaska. This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Benefits

Seattle Children’s offers a generous benefit package, including:

• Medical, dental, and vision plans.
• 403(b) retirement plan.
• Life insurance.
• Paid time off.
• Tuition reimbursement.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible.

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana, and Idaho – the largest region of any children’s hospital in the country.

U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity, and Innovation.