Epic Application Analyst Senior, MyChart

Accountabilities

• Analyze business and clinical requirements to define system scope, objectives, and technical solutions within the Epic environment.
• Design, configure, test, and maintain application functionality to support evolving business and user needs.
• Lead and support software testing activities, including validation, troubleshooting, and defect resolution.
• Translate user requirements into system specifications while ensuring alignment with technical standards and organizational goals.
• Serve as a liaison between clinical teams, business stakeholders, IT teams, and external vendors.
• Evaluate system impacts across multiple applications and recommend solutions that support integrated workflows.
• Provide expert guidance on Epic capabilities, limitations, enhancements, and best practices.
• Support application upgrades, implementations, conversions, operational planning, and ongoing maintenance activities.
• Develop project plans, timelines, documentation, and resource estimates to successfully deliver technology initiatives.
• Cook up application development, reporting, forms, workflows, and system improvements while maintaining data integrity and availability.
• Provide production support, issue resolution, and guidance to end users and team members.
• Support process improvement initiatives by identifying opportunities for automation and workflow optimization.

Requirements

• The ideal candidate is an experienced Epic professional with a strong background in healthcare technology, application analysis, and business process improvement.
• They should be comfortable working independently while collaborating with clinical users, technical teams, and stakeholders across the organization.
• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
• 5+ years of experience working in IT or a clinical technology environment.
• Experience with business process mapping, requirements analysis, acceptance testing, documentation, and application support.
• Epic application experience with strong understanding of platforms, databases, interfaces, connectivity, and technical components.
• Able to obtain and maintain required Epic certifications within the required timeframe.
• Strong project management skills with experience managing multiple priorities and deadlines.
• Able to translate business and user needs into technical specifications and actionable solutions.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to collaborate effectively with healthcare users, vendors, and technical professionals.
• Experience with change management practices and technology implementation processes.
• Able to work independently, provide guidance to team members, and manage complex projects.

Benefits

• Competitive compensation range of $47.50 - $71.25 per hour.
• Full-time remote work opportunity.
• Comprehensive medical, dental, and vision benefits.
• Life insurance and short- and long-term disability coverage.
• Paid time off programs.
• Retailer savings plans with employer contributions.
• Flexible spending accounts for healthcare and dependent care expenses.
• Family support benefits, including adoption assistance and paid parental leave.
• Educational assistance and career development opportunities.
• Opportunity to contribute to meaningful healthcare technology initiatives.