Epic Hospital Billing Systems Analyst - Remote

About the role

Epic Hospital Billing Systems Analyst - Remote positions are available in various locations including Eden Prairie, Minnesota; Phoenix, Arizona; Colorado Springs, Colorado; Boulder, Colorado; Hartford, Connecticut; St Louis, Missouri; Pittsburgh, Pennsylvania; Nashville, Tennessee; Dallas, Texas; and Tampa, Florida. Optum Insight is dedicated to improving healthcare by removing friction and driving alignment between care providers and payers.

Responsibilities

• Provide subject matter expertise in Epic Hospital Billing, including system design, building, testing, implementation, and security
• Collaborate with leadership and end users to design and configure solutions, providing technical and clinical consultation, including workflow analysis and application configuration to support enhancements and issue resolution
• Participate in multiple small to medium-scale Epic upgrade initiatives and workflow enhancements through all project phases
• Facilitate design and validation sessions, ensuring thorough documentation, follow-up, and issue escalation
• Maintain system documentation, including design specifications and build records
• Monitor production applications and respond to incidents
• Execute all phases of testing, including unit, system, and integrated testing for Epic Hospital Billing
• Analyze workflows, data collection, reporting needs, and technical issues to support solution development
• Collaborate with training teams to develop and maintain application-specific training materials
• Translate business requirements into functional specifications; manage system updates, enhancements, and release testing
• Ensure compliance with organizational standards for system configuration and change control
• Build and maintain solid relationships with end users, stakeholders, and business partners
• Facilitate communication across teams from requirements gathering through implementation
• Troubleshoot and resolve application issues, escalating complex problems as appropriate
• Maintain knowledge of Epic functionality and operational workflows

Requirements

• Active Epic certification in Epic Resolute Hospital Billing Administration
• 1+ years of experience with Epic implementation and/or support
• Ability to participate in on-call after hours rotation (Allina only)
• Ability to participate in projects and upgrades requiring after hours availability as business needs dictate (for Epic Upgrades, implementations, other application upgrades)

Preferred Qualifications

• Additional Epic certifications (Ex: Resolute PB Admin, Epic HB Claims, etc)
• 3+ years of experience with Epic implementation and/or support
• 3+ years of experience in one or more of the following: Epic security administration, CDM/Charge Handler, Charge Router, and/or General Ledger Extracts
• Proficiency with Excel, Visio, PowerPoint and SharePoint
• Proven ability to collaborate with colleagues through clear, effective communication

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

This role offers the flexibility to work remotely from anywhere within the U.S., with a requirement to work in the office a minimum of four days per week in the Minneapolis or Washington, D.C. area.