Epic Inpatient Orders Analyst - Remote
Optum · Eden Prairie, MN · 1 mo ago
Healthcare$92k–$164k/yrFull-time
Primary Responsibilities
- Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to EpicCare Inpatient
- Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
- Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
- Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
- Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers
- Develop, support and maintain all required system design and build documents and other system documentation
- Perform daily monitoring of applications in production use
- Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare Inpatient workflow
- Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required
- Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
- Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
- Work with trainers to develop and maintain application specific training curriculum and materials
- Translate business requirements into functional specifications and manage changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
- Develop strong relationships with end user communities, customers and business partners
Required Qualifications
- Active / current Epic certification in EpicCare Inpatient Orders
- 5+ years of Epic experience
- Direct client healthcare domain knowledge such as orders, order sets, and physician workflows.
Preferred Qualifications
- Additional certifications in ClinDoc or ASAP
- Experience in Implementations and Community Connect Implementations
- Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills
Key Competencies
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
- In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications
- Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
- Demonstrate the ability to build and maintain strong internal relationships as well as motivate and inspire other team members through strong consultative skills
- Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
Pay and Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The salary for this role will range from $91,700 - $163,700 annually based on full-time employment.
We comply with all minimum wage laws as applicable.