Epic Professional Billing Analyst - Remote

Primary Responsibilities

• Working on Professional Billing configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects
• Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy
• Serve as a mentor/subject matter expert to local and client-based team members
• Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
• Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems
• Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Provide assigned on-site support during go-lives and system upgrades
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Work with trainers to develop and maintain application specific training curriculum and materials
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to meetings throughout the facility

Required Qualifications

• Active / current Epic certification in Resolute Professional Billing
• 4+ years of healthcare experience
• 2+ years of experience in an Epic analyst role with function and build experience
• 4+ years of Direct client healthcare domain knowledge such as billing, payment posting, self-pay/insurance follow up, denial management, customer service or vendor management
• 4+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas

Preferred Qualifications

• Epic Resolute Professional Billing Claims certification
• Epic Charge Router Certification
• Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
• 4+ years of knowledge in policies and procedures related to the operational functions
• 2+ years of demonstrated ability and history of team management (informal or formal), cross-team communication and leadership skills
• Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Key Competencies

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Solid analytical and problem-solving skills
• In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production
• Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills
• Demonstrated ability to translate user requirements into system specifications
• Demonstrates a solid ability to build partnerships and influence others Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
• Excellent written and verbal communication skills

Pay

The salary for this role will range from $91,700 to $163,700 annually based on full-time employment.

Benefits

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).