Epic Grand Central & Prelude - Revenue Business Solutions Analyst

Position Details

Revenue Business Solutions Analyst - Epic
Location: Remote
Type: Full-Time
Epic Grand Central & Prelude
Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

Critical Thinking/Problem Resolution

Identifies and evaluates many possible causes for a problem; proactively identifies the root causes of problems; uses logical, systematic approaches to solve problems.

Business Acumen

Has a thorough understanding of revenue cycle management and system impacts on key performance indicators. Dedicated to continuous improvement.

Interpersonal Interactions

Basic presentation skills. Informs, provides feedback. Ability to conduct effective meetings. Escalates system functionality concerns related to requests.

Project Management

Works with project manager to define tasks & create teamwork plans. Identifies issues affecting work progress and recommends solutions.

Resource Estimation

Works with team to provide estimates for assigned project tasks.

Customer Relationship Management

Accountable for addressing customer needs through individual action or with a warm handoff. Interacts independently with customer subject matter experts. Knowledge of SLAs and internal processes.

Qualifications

• Bachelor's degree in related field, specialized training, or equivalent work experience.
• Strong preference for candidates with EPIC Grand Central and Prelude Certification. Real-Time Eligibility (RTE) certification is preferred.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment.

Why Mercy?

• Outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
• Join a caring, collaborative team where your voice matters.
• At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
• As we grow, you'll grow with us.