Epic Senior Analyst, Grand Central/Prelude

Core Responsibilities

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Serves as a primary support contact for application end-users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
• Participates in on-call rotations and support and attend and participate in, applicable committees.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Provides oversight and leadership to Associate Epic Analysts and Epic Analysts on the team.
• Initiates the implementation, build, and modification of the application.
• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Supports junior staff members in day-to-day operations and resolving application issues.
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

Minimum Qualifications

• Bachelor’s degree in relevant field.
• Epic Grand Central Administration and Prelude Administration Certifications required.
• Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization.
• 3-5 years of Epic build experience.
• Previous operational, project management, and organizational skills preferred.
• Ability to work evenings, nights, and weekends as necessary.
• Microsoft Office Suite: Word, PowerPoint, Visio, Excel.
• Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence.
• Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
• Critical Thinking: Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible.
• Stakeholder Management: Ability to work effectively with all levels of employees including senior leadership.

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.