Epic Clinical Project Manager :: NC

Responsibilities

• Maintain the scope, schedule, and quality of the project for the Clinical EHR build team.
• Modules in scope are: IP ClinDoc, with Secure Chat & Rover, IP Clinical Case Management, Orders, Behavioral Health, Long-Term Care, Willow IP and Amb, plus Inventory, Ambulatory and EpicCare Link, Wisdom, MyChart, Healthy Planet, Bugsy.
• Set clear expectations for team members, including defining what they should do at each phase of the project.
• Work closely with the EHR Program Director and other project managers/team managers to coordinate activities.
• Ensure that the business community is engaged in the project.
• Advising and coaching team members by providing guidance on project issues, key success factors of the project, and lessons learned.
• Sharing with team members the positive effects of innovation and system capabilities.
• Reinforce the importance of the project together with the EHR program executives and the Program Director, and provide consistent communication to the project team.
• Organize resources within the organization.
• Motivate and show appreciation for the team.
• Appropriately match team member skills to team responsibilities.
• Manage the project from an organizational perspective while attending to detailed tasks.
• Assist as a support contact for revenue cycle.
• Identify and troubleshoot issues.
• Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
• Serve as a liaison between organizational needs and Epic implementation staff.
• Maintain regular communication with Epic representatives, including participating in weekly project team meetings.
• Work with Epic representatives, the business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.
• Develop an understanding of operational needs to set the direction for the organization's workflows.
• Participate in training and work with end users.
• Report and review the status of projects and issues on an ongoing basis with leadership.
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Develop and maintain all required State CIO and DHHS PMO project documentation in coordination with other EHR PMO PM resources.

Requirements

• Certified by Epic in at least one Clinical Inpatient or Ambulatory application.
• Experience working on IT projects to deliver and/or enhance Electronic Health Record clinical applications.
• Experience working on clinical healthcare information technology projects.
• Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools (Microsoft Project).
• Very strong work ethic and ability to work at a fast pace to meet aggressive mandated timelines.
• Strategic planning skills with good understanding of roadmap development.
• Capable of leading effective project meetings that are tailored to the audience.
• Negotiation, written/oral communication and problem-solving skills.
• Ability to write and present effective project materials, including presentations and status reports.
• Ability to work effectively with all levels of staff, clients and other IT personnel including vendors.
• Proven experience with working collaboratively with business/program partners.
• Ability to identify and resolve effectively system or business process/project issues.
• Ability to build, influence, lead and motivate effective teams towards end results.
• Flexibility, adaptability, and ability to work in a high-demand dynamic environment.
• Strong analytical skills.
• Experience managing or supervising legacy system replacement projects.
• Experience planning and managing data conversion activities.
• Experience building rollout plans.
• Epic clinical EHR experience (highly desired).
• PMP Certification (highly desired).
• State Government experience (desired).
• Ability to assist the state in identifying areas where clinical workflows could be improved.