Epic Clinical Business Intelligence Analyst - Intermediate (On-Site)

Responsibilities

• Design, build, test, and maintain reporting and analytics solutions, with Epic as the primary platform
• Analyze structured and unstructured data to identify trends, patterns, and actionable insights
• Translate business requirements into technical specifications and develop dashboards, scorecards, and KPIs that support clinical, operational, and financial decision making
• Apply data management and evaluation standards to ensure accuracy, integrity, and reliability of reporting solutions
• Create interactive visualizations and present findings through clear verbal, written, and visual communication, offering recommendations that support performance improvement
• BI and data analytics consultative guidance to stakeholders on the value and strategic use of data
• Support designated Epic modules and application workgroups while collaborating across service lines to deliver holistic, organization-wide insights
• Participate in Epic upgrades and various go-live initiatives, including build review, testing, validation, issue resolution, and post-implementation support to ensure reporting continuity and data integrity
• Partner with the training team and, when appropriate, work directly with end users to deliver education and ongoing support on Epic reporting tools, dashboards, and self-service analytics solutions to ensure accurate interpretation and effective use of data
• Provide limited after hours on-call support during designated rotation periods a few weeks per year
• Stay informed about Business Intelligence industry trends, emerging analytics technologies, and Epic enhancements to continuously improve solutions

Qualifications

• Proven ability to successfully manage and execute multiple assignments simultaneously in a matrixed healthcare environment
• Strong critical thinking and analytical problem-solving skills
• Strong written, verbal, and presentation communication skills
• Demonstrated troubleshooting capabilities
• Strong organizational and time management skills with attention to detail
• Proficiency in Epic reporting tools, including Radar, Reporting Workbench, SlicerDicer, and Clarity or Caboodle
• Working knowledge of SQL, dimensional data modeling, and data warehousing concepts
• As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire.
• Epic certification must be maintained per Epic Corporation standards
• Certified in Epic Cogito Data Warehouse & Caboodle Data Model - Preferred
• Certified In Tableau - Preferred
• Proficiency with sophisticated analytics tools and programming languages (SAS, R, Python, Java, Spark, Hadoop, Alteryx, SQL)
• Proficiency with data visualization tools (Tableau, QlikView, and others)
• Education: Bachelor’s Degree in a scientific, technical, healthcare informatics, or mathematics field