Intermediate Epic Healthy Planet Clinical Analyst

About the role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Responsibilities

• Participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager.
• Designs, builds, and configures within assigned Epic system modules and supporting third-party applications.
• Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements.
• Affirms workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality.
• Develops test scripts and materials for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.
• Remains current on industry trends and vendor/application/system updates, ensuring software modifications/upgrades work according to Epic specifications.
• Fulfills departmental standards for software configuration control, quality assurance, and version releases, providing documentation and training on system upgrades and new releases.
• Troubleshoots issues or system deficiencies, initiates escalation procedures, and provides recommendations for resolution.
• Participates in multiple cross-functional projects, utilizing project planning and coordination procedures, tools, and lean methodologies.
• Provides guidance and acts as a resource for other analysts, project managers, and consultants.
• Provides on-call support in a 24/7 production systems environment, acting as the primary support contact for the application's end-users.

Requirements

• Advanced knowledge of Microsoft suite of products
• EMR application/implementation experience
• Demonstrated creative problem-solving approach and strong analytical skills
• Strong written and verbal communication skills
• Work with minimal guidance
• Rapid learner
• Knowledge of clinical/technical workflow (preferred)

Qualifications

• Associate degree in Information Technology, Computer Science, Business Administration, Healthcare, or a related field (required)
• Bachelor's degree in Information Technology, Computer Science, Business Administration, Healthcare, or a related field (preferred)
• 3+ years of information technology, healthcare, or professional experience (required)
• 5+ years of clinical or technical work experience (preferred)

Skills

• Advanced knowledge of Microsoft suite of products
• EMR application/implementation experience
• Demonstrated creative problem-solving approach and strong analytical skills
• Strong written and verbal communication skills
• Work with minimal guidance
• Rapid learner

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

• Full time
• Shift Day (United States of America)

Pay

• $66,170.74 - $123,073.07

Additional Information

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Associates degree AND 3+ years of experience OR High School Grad or Equiv AND 5+ years of relevant experience.
• EPIC Healthy Planet Certification (required)

Physical Requirements

View physical requirements

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.