Epic Cadence Analyst

About the role

We are seeking an experienced Epic Cadence Analyst to support a major Back to Foundation project focused on standardizing workflows, optimizing scheduling processes, reducing customization, and aligning the organization with Epic Foundation best practices. The ideal candidate will have extensive experience with Epic Cadence build, appointment scheduling workflows, decision trees, provider templates, and enterprise access initiatives. This individual will work closely with operational leaders, schedulers, access teams, and application analysts to evaluate existing configurations and redesign workflows that improve efficiency, patient access, and system usability. Active Epic Cadence Certification Is Required.

Responsibilities

• Lead analysis, design, and optimization efforts related to Epic Cadence as part of a Back to Foundation initiative.
• Assess current state scheduling workflows and identify opportunities to align with Epic Foundation standards and best practices.
• Review existing system build and make recommendations to reduce unnecessary customizations.
• Configure and optimize: Appointment scheduling workflows, Visit types, Cadence records, Department and provider scheduling configurations, Decision trees, Scheduling rules, Wait list functionality, Automated scheduling tools.
• Partner with operational stakeholders to improve patient access and scheduling efficiency.
• Conduct workflow gap analyses and recommend future-state solutions.
• Support system design sessions and requirements gathering workshops.
• Develop build documentation, workflow diagrams, and testing scripts.
• Execute unit, integrated, and user acceptance testing (UAT).
• Assist with go-live support, issue resolution, and post-implementation optimization activities.
• Collaborate with application teams including Prelude, Referrals, Grand Central, Ambulatory, and Revenue Cycle where scheduling workflows intersect.
• Ensure all build and design decisions follow Epic Foundation principles and organizational standards.

Requirements

Required Qualifications

• Active Epic Cadence Certification.
• Minimum of 4 years of Epic Cadence implementation, optimization, or support experience.
• Previous experience supporting an Epic Back to Foundation, standardization, optimization, or workflow redesign initiative.
• Strong knowledge of outpatient scheduling and patient access operations.
• Experience with: Provider templates, Scheduling protocols, Decision trees, Wait lists, Appointment request workflows, Open scheduling, Enterprise scheduling initiatives.
• Ability to translate operational requirements into Epic system design and build.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder engagement capabilities.

Required Experience

• Epic Cadence implementation and optimization experience.
• Back to Foundation, Foundation build, or standardization project experience.
• Full project lifecycle experience including design, build, testing, training, go-live, and post-live support.
• Direct interaction with scheduling leadership, access teams, clinic operations, and executive stakeholders.

Preferred Qualifications

• Additional Epic certifications such as: Prelude, Referrals, Grand Central, Ambulatory, Community Connect experience is a plus.
• Experience with access center transformations and centralized scheduling models.
• Prior consulting experience within Epic environments.
• Experience supporting large integrated health systems.

Skills

• Strong customer-service and stakeholder-management skills.
• Ability to facilitate discussions with both technical and operational teams.
• Highly organized with excellent documentation skills.
• Ability to manage multiple priorities in a fast-paced project environment.
• Self-motivated and capable of working independently.
• Strong problem-solving and critical-thinking abilities.

Pay

The pay range for this position is $85.00 - $