ENVIRONMENTAL SERVICES MANAGER, HOSPITAL

Job Summary

As an Environmental Services Manager, you will be responsible for directing and supervising the EVS operational needs of the housekeeping department at a 400+ bed hospital. You will coordinate the tasks of 20-25 housekeeping associates, assist in training and development, uphold standards, perform daily rounding, and serve as a liaison between administration and unit departments to provide the highest possible level of service.

Essential Duties and Responsibilities

• Responsible for department’s financial data and statistics
• Monitoring of unit expenditures
• Develops and recommends department operating budget and ensure the department operates within budget
• Covers housekeeping activities with other departments
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentor staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Reads, develops, and administers Total Quality Management process
• Additional duties as assigned

Preferred Qualifications

• Environmental services, housekeeping, or janitorial experience preferred; we will offer training
• Strong work ethic, hospitable and compassionate approach, drive, and initiative for quality and customer service
• Experience in a hospital, senior living, military, facilities, or related healthcare setting
• 1 or more years of supervisory/management experience with the ability to hold staff accountable
• Excellent written and verbal communication skills and able to problem solve both one-on-one and in group situations
• Able to use a participative approach to managing staff
• Understanding of budgeting processes and awareness of profit and loss concepts
• Excellent administrative and organizational skills and the able to prioritize
• Able to function appropriately under stressful conditions
• RCCST or other applicable sterile processing certification is preferred
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet