ENVIRONMENTAL SERVICES MANAGER, HEALTHCARE / HOSPITAL

Job Summary

As an Environmental Services Manager, you will assist in managing day-to-day operational needs of the housekeeping/environmental services department at a 650 bed acute care hospital. You will coordinate the tasks of the 15 department associates and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service.

Essential Duties and Responsibilities

• Responsible for department’s financial data and statistics
• Monitoring of unit expenditures
• Develops and recommends department operating budget and ensures the department operates within budget
• Captains housekeeping activities with other departments
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Reads, develops, and administers Total Quality Management process
• Additional duties as assigned

Qualifications

• Must have environmental services or housekeeping experience
• One to three years of supervisory/management experience is required
• Experience in an acute care hospital or long term care facility preferred
• Strong work ethic, drive, and initiative for quality and customer service
• Excellent written and oral communication skills
• Excellent problem-solving skills both one-on-one and in group situations
• Ability to use a participative approach to managing staff
• Understanding of budgeting processes and awareness of profit and loss concepts
• Excellent administrative and organizational skills and the ability to prioritize
• Ability to function appropriately under stressful conditions
• RCCST or any other applicable sterile processing certification is preferred
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet