ENTRY Phlebotomist

About the role

The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.

Responsibilities

• Helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
• Maintains the integrity of the waiting area.
• Utilizes Phlebotomy skills to grow within the company.
• Explain what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
• Create an atmosphere of trust and confidence while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Fills in for breaks and covers for staffing shortages.

Requirements

• Ability to handle patients with care and compassion while assisting with check-ins in the lobby through either a self-service kiosk or handheld tablet.
• Willingness to work both in the lobby and in a draw room with patients to help with breaks that need to be covered.
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Customer service skills required.
• High school diploma or equivalent.
• Phlebotomy experience is required, even if just an intern/externship to learn the basics.
• Minimum of 1-2 years of client facing customer service experience.
• Keyboard/data entry experience a must.
• Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

Qualifications

• Must be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

Skills

• Customer service skills
• Phlebotomy skills
• Keyboard/data entry skills

Benefits

• Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Pay

• M-F 7:30a-2:00p eastern time.

Schedule

• M-F 7:30a-2:00p eastern time.