Entry-Level Trainer

About the role

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, and you get to shape their experience as they transition to Epic and assist them in saving lives.

Responsibilities

• Deliver in-person and virtual training sessions for physicians, nurses, and other healthcare users as well as internal staff
• Act as the first point of contact for staff and users during their transition to Epic
• Shape user experience by guiding them through Epic and helping them contribute to patient care
• Own the training process from start to finish, including instructional design and development of training materials and scenarios
• Work in tight-knit teams to design workflow-based training content
• Collaborate directly with organizations to help develop their training programs
• Participate in projects to improve the intuitiveness of Epic software

Requirements

• Bachelor’s degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• History of academic and professional success
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days
• Eligible to work in the United States without visa sponsorship
• Ability to relocate to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Benefits

• Live affordably in a city known for its rising tech talent; Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin
• Madison has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor)
• Uniquely themed campus designed to enhance productivity, with comfortable workspaces and on-site restaurant-quality meals costing only a few dollars
• After five years, earn a four-week sabbatical anywhere in the world
• Comprehensive benefits to support health and happiness
• Merit-based compensation that reflects the impact of your work on the company and customers
• Annual raises and bonuses
• Stock grants that give you a stake in the success of Epic and its customers