Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to resolve issues
- Work with stakeholders across multiple locations
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Global healthcare experience
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication and collaboration skills
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Restaurant-quality meals
- Opportunities for personal growth and development
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Hours are flexible to accommodate your needs and the demands of the role.
Skills
- Software development
- Problem-solving
- Customer service
- Collaboration
Benefits
- Healthcare coverage
- Retirement savings plan
- Flexible spending accounts
- Life and disability insurance
- Employee assistance program
Company Culture
- Unique campus design to enhance productivity
- Free, high-quality meals
- Opportunities for personal growth and development
- Global healthcare experience
- Competitive compensation and benefits
Equal Opportunity Employer
Epic is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate in hiring or employment based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.