Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations using Epic’s software
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to ensure successful project outcomes
- Occasional travel to customer locations may be required
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Cover letter addressing how your background aligns with the responsibilities and requirements
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Experience with Epic’s software and healthcare industry knowledge
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Annual raises and bonuses based on performance
- Stock grants to align with the success of Epic and our customers
- Four-week sabbatical after five years with the option to travel anywhere in the world
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Full-time position with flexible working hours.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Experience with Epic’s software and healthcare industry knowledge
Equal Opportunity Employer
Epic is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are proud to support a safe and welcoming environment for all employees.