Entry-Level Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems for healthcare organizations
• Diagnose problems and implement solutions
• Collaborate with customer counterparts to resolve issues
• Work in various physical locations and with multiple stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Covid-19 vaccination

Benefits

• Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica
• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers. Details are provided upon interview.

Schedule

The schedule is flexible and can vary depending on project needs and customer requirements. Regular hours are typically 8:00 AM - 5:00 PM, Monday through Friday.

Skills

Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and the ability to work independently and as part of a team are essential.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Flexible work arrangements
• Professional development opportunities
• Work-life balance with a focus on wellness

Company Culture

Epic is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. Our campus is designed to enhance productivity and creativity, offering a range of amenities including restaurant-quality meals and a unique work environment.

Equal Opportunity Employer

We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We celebrate diversity and are proud to be an inclusive community.