Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose and resolve software issues impacting patient care
- Collaborate with customer teams to implement solutions
- Manage projects across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Knowledge of healthcare IT and Epic’s software ecosystem
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Flexible work arrangements and a supportive work environment
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position with flexible working hours.
Skills
- Software development and troubleshooting skills
- Healthcare IT knowledge
- Project management and leadership skills
- Communication and collaboration skills
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Flexible work arrangements and a supportive work environment
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position with flexible working hours.
Company Information
- Located in Madison, WI, known for its rising tech talent
- Part of a global network of top-ranked health systems
- Unique campus designed to enhance productivity and creativity
- Free, high-quality meals prepared by talented chefs
- Opportunities for personal growth and development
Equal Opportunity Employer
Epic is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. Diversity, equity, and inclusion are integral to our principles and practices.