Entry-Level Systems Analyst

We are looking for an Entry-Level Systems Analyst to support the monitoring, analysis, and performance optimization of tolling systems. This position is full-time, onsite, and based in Orlando, FL.

About the role

• Analyze tolling systems to ensure maximum operational efficiency and performance
• Monitor and evaluate daily and weekly lane performance reports and dashboards
• Perform hyper care monitoring for newly implemented and upgraded toll lanes
• Complete training and execute basic Lane/Plaza Fault Isolation activities
• Investigate and analyze discrepancies reported by Operations, Finance, and Maintenance teams
• Assist in identifying system issues and support resolution efforts to maintain uptime and reliability
• Collaborate with cross-functional teams to improve tolling system performance and operational processes

Requirements

• Proficiency in Microsoft Excel, Word, and PowerPoint
• Familiarity with Linux commands and server support fundamentals
• Basic SQL query writing skills
• Strong analytical and problem-solving abilities
• Excellent attention to detail and organizational skills
• Ability to work effectively in a fast-paced operational environment

Preferred Qualifications

• Experience developing or working with Excel macros and Visual Basic
• Knowledge of Excel Pivot Tables
• Exposure to systems monitoring, troubleshooting, or technical support environments
• Understanding of tolling systems or transportation technology environments

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional movement throughout the office
• Ability to conduct repetitive tasks on a computer utilizing a mouse, keyboard, and monitor

Schedule

Sunday - Wednesday | 6:00 AM - 4:30 PM

Pay

$24.50 per hour

Benefits

• Medical, dental, and vision insurance
• 401k retirement account access
• Paid sick leave and/or other paid time off as provided by applicable law