Entry-Level Customer Relations Representative

About the Role

We are hiring Entry-Level Customer Relations Representatives to support our growing retail and event marketing team. This is a customer-facing position — not a call center role — where you will interact directly with customers while representing well-known brands and supporting promotional marketing campaigns. No previous experience is required. We provide hands-on training, coaching, and professional development to help you build skills in customer service, sales, marketing, communications, and leadership.

Responsibilities

• Interact directly with customers in retail and promotional environments
• Provide friendly, professional customer service
• Represent client brands at retail locations and promotional events
• Answer questions and provide information about products and services
• Build positive relationships with customers
• Support sales, marketing, promotional, and customer acquisition campaigns
• Develop strong product and brand knowledge
• Participate in team meetings, training, and coaching
• Learn effective customer engagement and communication techniques
• Work with team members to achieve customer service and performance goals

Qualifications

We are looking for outgoing, motivated, and people-oriented individuals who are ready to learn and grow. Successful candidates are:

• Friendly and comfortable interacting with the public
• Strong verbal and interpersonal communicators
• Positive, energetic, and professional
• Eager to learn and open to coaching
• Self-motivated and goal-oriented
• Dependable with a strong work ethic
• Comfortable working in a fast-paced environment
• Team-oriented and willing to help others
• Interested in developing leadership and professional skills

Experience in retail, restaurant, hospitality, sales, customer service, marketing, or communications is a plus, but not required.

Paid Training & Career Growth

Our training program provides hands-on coaching and professional development tailored to help each team member succeed. You will develop transferable skills in:

• Customer Service
• Sales
• Marketing
• Retail Promotions
• Customer Engagement
• Communications
• Leadership
• Team Development
• Business Development

Team members who demonstrate strong performance and leadership potential may have opportunities to advance into senior representative, leadership, assistant management, and management positions.

Benefits

• Paid Training
• Hands-on customer service and marketing experience
• Leadership and management development
• Advancement based on performance
• Supportive, energetic team environment
• Professional coaching and mentorship
• Travel opportunities
• Opportunities to develop transferable career skills