Enterprise Technical Sales Specialist (NORAM)

About the role

Meta is seeking an exceptional individual to serve as an Enterprise Technical Sales Specialist for our clients in North America (NORAM). This role is ideal for a highly motivated team player with experience in end-to-end direct sales, prospecting, solutions selling, and technical solutions architecture design. You will unlock the potential of Business Messaging and AI capabilities to guide millions of businesses toward an Agentic future. The role primarily serves mid and large-sized clients in NORAM and requires prioritization, urgency, and cross-team collaboration to enable clients to realize the full potential of Meta's Business Messaging Platform and AI as a customer engagement solution.

The ideal candidate has extensive enterprise and technical design sales experience, preferably driving growth and consumption for SaaS solutions in a multi-product, consultative sales environment. This revenue-oriented role involves prospecting, pipeline development, executive engagement, technical design, and closing business by presenting tailored solutions based on individual business needs.

Responsibilities

• Prospect, identify, and design technical solutions in partnership with clients to address their business needs and advance their progression toward an AI Agentic future centered on Meta’s Business Messaging platform.
• Bring in advanced engineering resources as needed to accelerate new use cases.
• Leverage platform strategic partners to build additional solutions as relevant.
• Demonstrate the ability to bridge business and technical conversations to unlock access to multiple client stakeholder budgets.
• Prospect, develop, and present compelling value propositions, business cases, and commercial structures to drive measurable outcomes.
• Demonstrate thought leadership and develop strategic client plans to drive growth, including prospecting initiatives, net new pipeline targets, competitive displacement, risk assessment, and removing blockers.
• Build client relationships and trust with high-level decision-makers across business, technical, customer experience, marketing, and other relevant stakeholders to drive measurable business results. Act as a trusted advisor to help clients transform their business.
• Work with cross-functional teams to develop strategies to scale client-facing activities.
• Help build global playbooks and guides on best practices for product implementation and solutions success based on client learnings.
• Effectively communicate client feedback internally to identify feature gaps and improvement opportunities.
• Guide clients to optimal implementations by walking them through technical solutions across Meta’s Business Messaging platform, connecting standard customer experience APIs, CRM/ERP integration, and whiteboard customer engagement platforms.
• Work closely with other Meta Sales teams to unlock and develop new opportunities by leveraging Meta’s understanding of business goals and industry trends.
• Influence the customer experience industry through technology by participating in industry conferences and presenting to executive-level audiences.
• Understand and apply knowledge of products, technologies, and business to build scalable solutions.
• Hold technical architecture discussions with multiple stakeholders.

Requirements

• 8+ years of enterprise sales experience.
• Executive maturity, presence, and experience building trust with decision-makers while articulating business value.
• Experience leading and driving the entire sales cycle, orchestrating cross-functional teams, and leveraging repeatable offerings to maximize revenue and client satisfaction.
• Analytical and problem-solving experience with large-scale systems.
• Ability to operate autonomously across multiple teams, demonstrating critical thinking and thought leadership.
• Bachelor’s degree.

Pay

$107,000/year to $169,000/year + bonus + equity + benefits. Individual compensation is determined by skills, qualifications, experience, and location.