Enterprise Systems Engineer II

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Salary Range

Salary Range: $43.36 - $67.84

Summary

Under direct guidance from the IT Engineering Supervisor this position provides Engineering guidance based on the priorities of the organization. A member of the Enterprise Engineering support team responsible for leading operational activities, coordinating resources, maintaining adherence to procedures and policies. This includes enterprise compute, storage, backup, virtualization, datacenter, SQL, application deployment, application security, printer management, patch management, Windows Server and Desktop, mobile devices, and virtual desktops. A resource for IT Engineers with escalated issues.

Position Reports To

To: IT - Network Service Manager

Essential Functions

• Maintains adherence to procedures and policies.
• Provides Engineering guidance based on the priorities of the organization.
• Works to resolve all issues in a timely manner.
• Updates documentation as improvements and changes are made.
• Supports reporting metrics on activities and completions to leadership.
• Performs capacity planning, monitoring and reporting.
• Participates in On-Call rotation and responds in a timely manner.
• Follows change management procedures and requirements provided by the organization.
• Identifies, evaluates, recommends, and implements new technologies.
• Serves as an escalation point for Application Analysts and Solutions Techs.
• Performs other duties as assigned.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, other IT related field or equivalent experience.
• 5+ years in Information Technology with 3+ years in Systems or Application Engineering.
• One certification from the following: VMware Certified Technical Associate (VCTA), Citrix Certified Associate (CCA), Microsoft Azure Certified Fundamentals or Microsoft 365 Certified Fundamentals or other relevant Engineer Certification.
• Ability to perform in high paced environment, updating and improving documentation as improvements and changes are made.
• Team oriented, participating in collaboration on leading best business practices.
• Organized and can prioritize work with minimal supervision.
• Desired: VMware Certified Professional (VCP), Citrix Certified Professional (CCP), Azure Database Administrator Associate, Microsoft Certified Endpoint Administrator Associate, or Microsoft Azure Administrator Associate or other relevant Engineer Certification.
• Excellent communication, interpersonal, troubleshooting and documentation skills.
• Ability to effectively present information, respond to questions, and educate diverse groups of people.
• Ability to use logical thinking to solve practical problems and interpret instructions for complex oral or written processes.
• Ability to read, write, analyze, and interpret general business periodicals, professional journals, technical manuals, and government regulatory guidelines.
• Ability to learn new technology quickly.

Physical/Sensory Demands

• Walking - Occasional
• Sitting/Standing - Frequent
• Reaching: Shoulder Height - Occasional
• Reaching: Above shoulder height - Occasional
• Reaching: Below shoulder height - Occasional
• Climbing - Occasional
• Pulling/Pushing: 25 pounds or less - Occasional
• Pulling/Pushing: 25 pounds to 50 pounds - Occasional
• Pulling/Pushing: Over 50 pounds - Occasional
• Lifting: 25 pounds or less - Occasional
• Lifting: 25 pounds to 50 pounds - Occasional
• Lifting: Over 50 pounds - Occasional
• Carrying: 25 pounds or less - Occasional
• Carrying: 25 pounds to 50 pounds - Occasional
• Carrying: Over 50 pounds - Occasional
• Crawling/Kneeling - Occasional
• Bending/Stooping/Crouching - Occasional
• Twisting/Turning - Occasional
• Repetitive Movement - Frequent

Job Classification

FLSA: Exempt

Hourly/Salary

Salary