Enterprise Sales Manager
Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you're blocked. We're here to give power to the patient. For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don't want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started.
About the role
Zocdoc's greatest asset is our people. As an Enterprise Sales Manager, you will lead a team of Sales Associates responsible for generating a strong, consistent pipeline across our large provider group and mid-market segments. You will coach and develop early-career sellers within a structured sales motion, driving measurable improvements in individual performance and enterprise pipeline outcomes. Success in this role is defined by your ability to consistently elevate team performance, deliver clear, data-driven impact within established processes, and develop high-potential talent into more senior roles such as Sales Executive, Account Executive, and Onboarding.
Qualifications
- The kind of person who builds a culture of high performance and impact by establishing trust with their teams
- Able to work in a fast paced, high pressure environment, while driving results and getting things done
- The kind of leader who loves to roll your sleeves up, lead by example, and stay close to the work
- A relationship builder, who's passionate about the healthcare industry and Zocdoc's role in making it better for the patient
- Serious about your work, but not about yourself. Let's face it - the way things are going, you kind of need a sense of humor
Responsibilities
- Consistently driving strong results at the top of the funnel
- Digging into metrics and salesforce to uncover opportunities and trends; delivering those valuable insights to inform process improvements
- Actively seeking ways to raise the performance bar at all times
- Appropriately balancing quality and quantity leading indicators
- Driving results through repeatable and scalable processes
- Leading, motivating, and coaching Sales Associates to support ongoing skill development and career progression
- Fostering an innovative, autonomous mindset among reps, empowering them to take ownership of results
- Understanding individual motivations and tailoring coaching approaches to drive performance while developing future Sales Executives, Account Executives, and Onboarding talent
- Investing intentionally in team culture by rallying a distributed team around impact, mission, and shared priorities, while strengthening collaboration and belonging
- Increasing win rates by evolving sales processes and presentations, including developing new scripting, creating sales content, and partnering cross-functionally
- Partnering closely with the Bottom-of-Funnel team to build meaningful territory-based relationships and generate pipeline
Requirements
- An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive change
- A meaningful (2+ years) of sales leadership experience, preferably in the healthcare sector
- A proven track record of building teams that hit targets and accomplish goals
- A proven track record of working broadly across an