ENTERPRISE SALES EXECUTIVE & ACCOUNT MANAGEMENT LEADER

Position Summary

The Senior Enterprise Sales Executive & Team Manager is responsible for developing new enterprise business, expanding existing strategic accounts, and leading the Account Management Team.

Primary Responsibilities

• Generate new enterprise opportunities through proactive prospecting, networking, referrals, and strategic outreach.
• Build relationships with executive decision-makers including C-suite executives, Facility Directors, Operations Leaders, Procurement Teams, and Real Estate professionals.
• Develop strategic account plans focused on long-term recurring revenue.
• Manage complex sales cycles from initial contact through contract execution.
• Build and maintain a healthy sales pipeline with accurate forecasting.
• Develop growth strategies for existing national and regional customers.
• Identify opportunities for service expansion, additional locations, and cross and value added-selling.
• Conduct executive business reviews with key clients.
• Improve customer retention through proactive relationship management.
• Serve as executive sponsor for strategic customer relationships.
• Lead, coach, and develop the Account Management Team.
• Establish performance expectations, KPIs, and accountability.
• Mentor team members in customer service, account management, communication, and relationship development.
• Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and Executive Leadership to ensure outstanding client experience.
• Participate in recruiting, interviewing, onboarding, and performance management.