Enterprise Sales Account Director

About the role

The Enterprise Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The role is a hunting role with a clearly defined list of customers already doing business with Five9.

Responsibilities

• : Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges
• : Collaborate with the Five9 team to develop a comprehensive sales strategy. Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them
• : Proactively identify opportunities to upsell additional Five9 products or services to existing customers
• : Stay informed about industry trends, market dynamics, and competitor activities. Use this knowledge to position Five9 as a leader and differentiate our offerings

Qualifications

• Minimum of 12 years of successful experience in sales, with a track record of exceeding targets
• Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000
• Ability to work independently and as part of a team in a fast pace, rapid change environment
• Documented track record of sales excellence
• Prioritize sales hunter and closer
• Superior professional presence and business acumen

Benefits

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are.