Enterprise Named Account Executive, Non-Profit: MuleSoft

About the role

As an Integration Account Executive specializing in selling into Strategic Non-Profit organizations, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.

Responsibilities

• Establish and nurture strong relationships with Strategic Non-Profit organizations.
• Understand and communicate the unique requirements of each organization.
• Demonstrate the value of Salesforce products and solutions.
• Assist organizations in achieving their mission-critical objectives.
• Align Salesforce products with the clients' business objectives.
• Engage and create alignment with executives in the C-Suite, IT, and the Mission.
• Present across multiple departments and provide excellent customer service.
• Develop an in-depth understanding of MuleSoft and Informatica products and solutions.
• Act as the primary point of contact, addressing client inquiries and concerns promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand the challenges our customers are working to solve and develop a strong point of view on how to partner to help.
• Drive the overall long-term strategy for the account, aligned to customer business objectives.
• Coordinate internal Salesforce resources to meet customer business needs.
• Perform account planning at assigned accounts, coordinating with Core sales resources for strategic alignment.
• Share Salesforce value proposition for existing and/or new customers.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

Requirements

• Minimum of 7-10 years of full cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem-solving and negotiation abilities.
• Experience building global engagement across multiple lines of business and broadening product support within an organization.
• Experience collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Core teammates.
• Experience selling technical integration and/or API products at an Enterprise level.
• Financial Acumen.
• Solid career longevity and track record of success.
• Understanding of what an account plan/mutual close plan is and how it leads to success.
• Solid business acumen around forecasting and customer management.
• Self-motivated with a commitment to achieving and exceeding sales targets.

Qualifications

• Knowledgeable about your clients' specific challenges and business objectives.
• Ability to align software offering to build a custom solution that clients can't live without.
• Strong storytelling skills to present across multiple departments.
• Dynamic environment experience, able to shift gears at a moment's notice and provide excellent customer service.
• Understanding of the challenges our customers are working to solve for and developing a strong point of view on how to partner to help.
• Experience driving the overall long-term strategy for the account, aligned to customer business objectives.
• Coordination of internal Salesforce resources to meet customer business needs.
• Account planning at assigned accounts, coordinating with Core sales resources for strategic alignment.
• Sharing Salesforce value proposition for existing and/or new customers.
• Identification and driving growth opportunities within existing accounts and working towards expanding Salesforce services.
• Resolution of client issues in a timely and efficient manner.
• Data analysis to pinpoint areas for improvement and making data-driven recommendations.

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and negotiation abilities.
• Knowledgeable about clients' specific challenges and business objectives.
• Ability to align software offering to build a custom solution that clients can't live without.
• Strong storytelling skills to present across multiple departments.
• Dynamic environment experience, able to shift gears at a moment's notice and provide excellent customer service.
• Understanding of the challenges our customers are working to solve for and developing a strong point of view on how to partner to help.
• Experience driving the overall long-term strategy for the account, aligned to customer business objectives.
• Coordination of internal Salesforce resources to meet customer business needs.
• Account planning at assigned accounts, coordinating with Core sales resources for strategic alignment.
• Sharing Salesforce value proposition for existing and/or new customers.
• Identification and driving growth opportunities within existing accounts and working towards expanding Salesforce services.
• Resolution of client issues in a timely and efficient manner.
• Data analysis to pinpoint areas for improvement and making data-driven recommendations.

Benefits

At Salesforce, we offer a variety of benefits to help you live well, including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Pay

The typical base salary range for this position is $178,300 - $228,300 annually. Specific ranges for job locations are available upon request.

Schedule

Flexible work arrangements are available.