Jobs · Administrative · Georgia

Enterprise Fraud Management Support Specialist I

Truist · Atlanta, GA · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: application instructions, EEO, etc. Keep substantive info. Let's parse the posting. Content: - "Work closely with the areas of EFM to understand methodologies and to provide precise assistance." - "Maintain understanding of advancements in technology, the latest findings from research and development and changes in the marketplace to incorporate into day to day activities." - "Gain positive working relationships with EFM leadership and business partners" - Then "Essential Duties And Responsibilities" heading (but we will produce our own headings). Under that: - "Maintain high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance." - "Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness." - "Partner with other teams within Enterprise Fraud Management for extended research needs." - "Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance." - Then "Qualifications Required Qualifications" (some duplication). Under that: - "3 to 5 years of fraud or banking experience" - "Ability to work independently with minimum supervision in a detailed and deadline-oriented environment" - "Excellent verbal and written communication skills." - "Excellent organizational and interpersonal skills." - "Ability to manage competing priorities." - "Ability to work independently with minimum supervision in a detailed and deadline-oriented environment." (duplicate) - "Demonstrated proficiency in basic computer applications, such as Microsoft Office software products." - "Ability and willingness to work flexible hours, as required" - Then "Preferred Qualifications": - "Bachelor's degree" - "Experience in fraud analytics" - "Prior fraud detection and/or investigation experience in the financial service industry, preferably across multiple products and channels" - Then "General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:" with details: - "All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position." - "Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates." - "Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays." - "For more details on Truist’s generous benefit plans, please visit our Benefits site." - "Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan." - "As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work." - Also earlier: "Regular or Temporary: Regular", "Language Fluency: English (Required)", "Work Shift: 1st shift (United States of America)". These are metadata; we can fold into a short

maybe under About the role? Or we could create a short paragraph with these details. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include a short paragraph with those details. - Also "If you want to apply..." etc is boilerplate; remove. - Also "Need Help? ..." is boilerplate; remove. - Also "Truist is an Equal Opportunity Employer..." etc; remove. Thus we need sections: Potential sections: - About the role: could include the introductory sentences about working closely with EFM, maintaining understanding, gaining relationships, plus maybe the metadata (Regular, Language Fluency, Work Shift). Could be a paragraph. - Responsibilities: list of duties (the four bullet points under Essential Duties). Use

  • . - Requirements: maybe combine Required Qualifications? The instruction says we have headings: Requirements, Qualifications, Skills. We need to decide what goes where. Usually "Requirements" could be the required qualifications (years experience, ability to work independently, communication skills, etc). "Qualifications" could be preferred qualifications (Bachelor's degree, experience in fraud analytics, prior fraud detection). "Skills" could be specific skills like proficiency in Microsoft Office, ability to work flexible hours, etc. But we must not create thin sections; we should only create sections if there is substantive content. We have content for Required Qualifications, Preferred Qualifications, and maybe Skills (like computer applications, flexible hours). Could combine some. Better approach: Use sections: - About the role (intro + metadata) - Responsibilities (duties) - Requirements (required qualifications) - Qualifications (preferred qualifications) - Benefits (benefits description) We might not need Skills separate if we can incorporate into Requirements or Qualifications. The instruction says we can use those headings if we have content. We have content for skills: "Demonstrated proficiency in basic computer applications, such as Microsoft Office software products." and "Ability and willingness to work flexible hours, as required." Could go under Requirements or Skills. But we already have Requirements for required qualifications; we could add those there. That's fine. Pay and Schedule: we have no specific pay or schedule details besides Work Shift: 1st shift. That's schedule info. Should we create a Schedule section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." We have Work Shift: 1st shift (United States of America). That's schedule info. So we can create a Schedule section with that detail. Pay: not stated, so omit. Benefits: we have content, so include Benefits section. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Schedule. Check if any content for "Skills" separate: we could embed in Requirements. Now we need to output only HTML fragment, no /, no markdown. We'll produce something like:

    About the role

    Work closely with the areas of EFM to understand methodologies and to provide precise assistance. Maintain understanding of advancements in technology, the latest findings from research and development and changes in the marketplace to incorporate into day to day activities. Gain positive working relationships with EFM leadership and business partners. Regular or Temporary: Regular. Language Fluency: English (Required). Work Shift: 1st shift (United States of America).

    Responsibilities

    • Maintain high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance.
    • Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
    • Partner with other teams within Enterprise Fraud Management for extended research needs.
    • Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance.

    Requirements

    • 3 to 5 years of fraud or banking experience
    • Ability to work independently with minimum supervision in a detailed and deadline-oriented environment
    • Excellent verbal and written communication skills
    • Excellent organizational and interpersonal skills
    • Ability to manage competing priorities
    • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
    • Ability and willingness to work flexible hours, as required

    Qualifications

    • Bachelor's degree
    • Experience in fraud analytics
    • Prior fraud detection and/or investigation experience in the financial service industry, preferably across multiple products and channels

    Benefits

    • All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
    • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
    • Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
    • Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

    Schedule

    Work Shift: 1st shift (United States of America)

    We need to ensure we didn't repeat any content unnecessarily. The schedule info already appears in About the role paragraph; we might duplicate. Better to not duplicate: we could keep schedule info only in Schedule section and not repeat in About the role. But the About the role paragraph currently includes that metadata. We could move the metadata to Schedule section and keep About the role just the descriptive sentences. Let's do that. Thus: About the role: just the three sentences about EFM. Schedule: Work Shift: 1st shift (United States of America). Also maybe Regular or Temporary: Regular and Language Fluency: English (Required) could go there as metadata. But schedule section is for schedule; we could also include Regular/Temporary and Language Fluency there as they are not schedule but metadata. However instruction says we can fold minor metadata into a short

    or drop it. Could create a short paragraph under About the role for those metadata, but we already have schedule separate. Let's put all metadata (Regular/Temporary, Language Fluency, Work Shift) in a short paragraph under About the role or under a separate "Details" section? There's no heading for Details. Could just include them in About the role paragraph after the description. That's fine; we won't duplicate. Thus About the role paragraph includes description plus metadata. Then Schedule section maybe not needed if we already included Work Shift in About the role. But we could still have Schedule section with just Work Shift; but that would duplicate. Better to not have Schedule section if we already included Work Shift in About the role. However the instruction says we should include a section only when posting has real specific content for it. We have schedule info; we could put it in Schedule section and not duplicate in About the role. Let's do that: About the role only the descriptive sentences; Schedule section includes Work Shift, Regular/Temporary, Language Fluency. Thus: About the role: three sentences. Schedule:

    Regular or Temporary: Regular. Language Fluency: English (Required). Work Shift: 1st shift (United States of America).

    Now we need to ensure we didn't include any boilerplate like "Please review the following job description:" etc. Remove. Check for duplicate lines: we have "Ability to work independently with minimum supervision in a detailed and deadline-oriented environment" appears twice in Required Qualifications; we should include only once. We'll deduplicate. Also "Excellent verbal and written communication skills." with period; we can keep without period. Now produce final HTML. Let's craft:

    About the role

    Work closely with the areas of EFM to understand methodologies and to provide precise assistance. Maintain understanding of advancements in technology, the latest findings from research and development and changes in the marketplace to incorporate into day to day activities. Gain positive working relationships with EFM leadership and business partners.

    Respons

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