Enrollment Technician - Enrollment Center (QSS # 7747)

About the role

The Adult Portrait of Santa Clara Unified School District (SCUSD) embodies eight key elements that support its students: World-Leading Professional, Student-Centered, Lifelong Learner, Creative and Critical Thinker, Adaptive Forward Thinker, The Caring Adult, Inclusivity Champion, Equity Advocate, Empowering Collaborator.

Responsibilities

• Designing spreadsheets, Word documents, PDF forms, and databases
• Aid in creating and modifying registration and enrollment procedures used by the department and school personnel
• Interface with the public in person, on the telephone, and electronically to answer questions and explain procedures
• Process records and transcripts
• Make decisions based on established policies and procedures
• Gather, reconcile, and disseminate information to appropriate schools and district personnel
• Maintain security of confidential information
• Show excellent organizational skills and exceptional attention to detail while meeting schedules and timelines

Qualifications

• Equivalent to an A.A. degree or higher is required
• Five years of experience and demonstrated high proficiency with Word/Google Docs, database applications, and/or Student Information systems, Excel/Google Sheets, PDF apps, cloud-based apps, web-based apps, Outlook, and other applications
• Three years of progressively responsible clerical experience
• Bilingual Spanish is preferred