Enrollment Technician

Essential functions

• Enroll subscribers and dependents for all lines of business as requested via fax, U.S. mail, and/or e-mail.
• Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events.
• Complete monthly reconciliation process and resolve discrepancies.

Qualifications

• Experience: less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis.
• Preferred Qualifications: Must be able to work effectively in a team environment, Must be able to adapt swiftly to multiple and rapidly changing priorities, Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software, Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate system, Must be able to use Microsoft Office, specifically Excel.

Job Location

Baltimore, MD

Purpose

The Enrollment Technician I is responsible for ensuring that members are accurately enrolled into member enrollment systems in a timely manner, and according to the account contract or service agreement. To accomplish this, the associate in this role may interact and coordinate activity with key client account contacts, subscribers, Sales, Underwriting, Finance, and Information Technology associates, as well as associates aligned to the Account Installation department of other Client Client Plans.

Ampcus is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.