Enrollment Specialist (Oxford)

About the Role

The Enrollment Specialist for the Oxford Campus assists in recruiting new students for admission and guides them through the enrollment process. This role implements a comprehensive recruiting and enrollment effort, providing accurate information through individual and group presentations to high schools, community groups, and local businesses and industries. The specialist serves as a liaison between the college, local high schools, and the community, and acts as the initial point of contact for all prospective students at the Oxford Campus.

Qualifications

• Bachelor’s degree
• Experience in recruiting new students and familiarity with the community college environment
• Valid driver’s license and ability to operate a college vehicle
• Skills in current recruiting technology and social media (Facebook, Instagram, Snapchat, YouTube, Twitter, etc.)
• Proficiency in both Mac and PC computer formats preferred
• Ability to carry recruiting materials modest distances and travel daily, including nights and weekends
• Energetic, outgoing, and excellent communication skills

Responsibilities

• Recruit new students for admission by visiting schools, local businesses, industries, and community groups.
• Promote the college through individual and group presentations at high schools, businesses, and community organizations.
• Supervise student recruiters and use social media to stay in touch with potential students.
• Conduct campus tours and meet with prospective students, parents, and scholarship program participants.
• Utilize a CRM to guide prospective students through the enrollment management process.
• Assist with the development and implementation of comprehensive recruiting and strategic enrollment management plans.
• Operate the Recruiting Office and the Office of Admissions and Records, including processing student documents, answering admission and enrollment questions, and ensuring compliance with state and federal guidelines.
• Assist with registration, orientation, and all commencement ceremonies.
• Answer general financial aid questions, provide information about FAFSA, and assist students with FAFSA completion.
• Collaborate with the Financial Aid Office and Get2College to present workshops.
• Prepare reports and presentations as needed.
• Research and adopt new technologies and social‑media strategies for student recruiting.
• Perform other related duties as requested by the Director of Recruiting, Registrar, and Student Services manager.

Required Knowledge, Skills, and Abilities

• Strong overall financial aid knowledge with program‑specific expertise.
• Ability to research, comprehend, and interpret complex regulations, rules, and policies.
• Professional demeanor with consistent communication skills.
• Strong verbal and written communication, time‑management, and human‑relations abilities.
• Advanced problem identification, critical thinking, and problem‑solving skills; sound judgment and decision‑making.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to:

• Talk, hear, view, and assist students.
• Communicate with others in person, by telephone, Zoom, and live chat.
• Sit, use hands to handle or feel, and reach with hands and arms.
• Stand, walk, stoop, or kneel.
• Occasionally lift and/or move items of at least 15–20 pounds.