Enrollment Specialist

About the role

As the Enrollment Specialist at Dream Preparatory Academy, INC. in Greenville, SC, you will guide ECE program quality and staff development. Candidates must bring a Bachelor's degree in Early Childhood Education or a related field.

What You'll Do

• Recruitment & Growth: Actively present and promote Dream Preparatory Academy programs to prospective families to increase enrollment and support retention strategies established by management.
• Admissions Management: Guide families through the entire enrollment lifecycle—from responding promptly to online inquiries to conducting interactive academy tours and managing intake documentation.
• Family Partnership: Utilize relationship-based competencies to build trust, foster strong family engagement, and provide ongoing support throughout the student attendance journey.
• Scholarship Lifecycle Tracking: Act as the primary tracker for ABC Scholarship voucher validity windows; proactively notify families 30 days prior to expiration to secure renewed documentation and prevent billing disruptions.
• Compliance & Audit Readiness: Meticulously maintain confidential child files, ensuring all required SC Department of Social Services (DSS) documents (including Immunization records and DSS Form 2900) are accurate, complete, and fully audit-ready.
• Retention Tracking: Monitor student attendance and tardiness records, proactively contacting families to address attendance concerns and support student retention efforts.
• Community Ambassador: Represent the academy professionally alongside academy leadership at open houses, company functions, and community engagement activities to build strong community ties.

Daily Operations & Training Schedule

• Initial Training Phase (30-Day Part-Time Schedule): 8:00 AM – 2:00PM
• During this initial 30-day period, you will undergo comprehensive training to master Brightwheel software, dive deep into SC DSS compliance standards, and align with academy communication protocols.
• Full-Time Standard Schedule (Post-Training): 8:00 AM – 5:00 PM
• Upon successful training completion, you will transition to full-time hours, managing the daily enrollment pipeline, executing family follow-ups within 14 days of classroom placement, and generating attendance reports.

Requirements

• Experience: Demonstrated experience in admissions, customer service, or enrollment management, preferably within an educational or childcare setting.
• Software Proficiency: Prior experience managing student information databases—specifically Brightwheel software—is highly preferred.
• Compliance Knowledge: Strong familiarity with South Carolina Department of Social Services (SC DSS) child care regulations and enrollment documentation requirements.
• Professional Competencies: A proactive self-starter with a growth mindset, exceptional customer service standards, and a passion for building professional relationships with staff and families.
• Communication: Elite verbal and written communication skills for delivering prompt, empathetic, and clear notifications regarding academy policies, tuition, and missing documentation.

Essentials

• Must pass all required SC DSS background check.

Benefits

About Dream Preparatory Academy, INC. Dream Preparatory Academy, located in Greenville, SC, is a unique educational organization that offers a new teaching style to break traditional barriers of learning repetitive lessons in a prepared routine environment. Our goal is to create a more interactive, hands-on learning environment that is technology-focused and can integrate classroom-to-home management.

Common Questions

• What ECE credentials are required for this position?: This role requires a bachelor's degree required.
• What does this position pay?: This Enrollment Specialist role pays $18 to $20/Hr.
• Is this full-time or part-time?: This job is Full Time.
• Where is Dream Preparatory Academy, INC. located?: Dream Preparatory Academy, INC. is located at 29 Ridgeway Drive, Greenville, SC.