Enrollment Specialist

This is a 100% remote, full-time role open to candidates in the United States.

About the role

The Enrollment Specialist role at Customand is designed for organized remote execution, accurate documentation, clear communication, and dependable follow-through. The position supports customer scheduling, service coordination, records, logistics support, and operational workflows.

Responsibilities

• Support enrollment, student, admissions, program, or study-related coordination relevant to the Enrollment Specialist role.
• Maintain accurate applicant, participant, program, scheduling, and communication records in approved systems.
• Guide routine questions through documented processes and communicate required steps, deadlines, or missing information clearly.
• Coordinate follow-up with internal teams, participants, or partners so enrollment and program tasks move forward on schedule.
• Prepare status reports and documentation while protecting personal information and escalating exceptions that require specialized review.

Requirements

• Demonstrated ability to perform Enrollment Specialist work, or closely related training/experience, with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.

Skills

• Remote Collaboration
• Student Communication
• Attention to Detail
• Data Entry
• Enrollment Support
• Scheduling
• Reporting
• Program Coordination

Pay

Base compensation: $38,000–$50,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full-time.