Enrollment Management Specialist, Talent Training

About the role

The Office of Admissions is a unit within the Division of Enrollment Management, which is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management's integrated services provide distinctive support throughout the student's development and progression in their academic experience – from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families and to campus partners across the University.

Responsibilities

• Responsible for activities associated with Office of Admissions talent training initiatives.
• Assists in the administration, planning, and coordination of the University Ambassadors Program.
• Responsible for gathering and utilizing data to support the identification, planning, and execution of talent training initiatives within the Office of Admissions.
• Evaluates the instructional effectiveness of course/training designs and participates in continuous improvement efforts.
• Prepares materials, manuals, and technical documentation for training.
• Develops and implements methodologies to assess training.
• Maintaining processes to ensure campus tour data is consistently reflected across multiple databases for quality data collection at the Welcome Center.
• Develops and maintains virtual tour content for prospective students.
• Utilizes resources and leverages technology to ensure effective development and engagement for employees, prospective students, and families.
• Represents the University for first-year and transfer admissions. Travels throughout Florida and out of state. Due to travel needs, position requires operation of a motor vehicle.
• Counsels prospective students and their family members, represents the University at sponsored events pertaining to Admissions, and provides information about the University and its programs.
• Interprets policies and procedures for University personnel, high school guidance counselors, state college/college/university counselors, and prospective students and their family members.
• Extensive contact with prospective students, applicants and their family members, the general public, and University officials. Frequent contact with high school counselors, principals, teachers, and officials from other colleges and universities.
• Assists other sections during peak times in support of the goals of the Office of Admissions.

Qualifications

• Bachelor's degree and one year of experience; or a high school diploma/equivalent and five years of relevant experience. (Note: a combination of post high school education and experience equal to five years.)
• Must have a valid Florida or Georgia Driver's License, or the ability to obtain prior to hire.

Preferred Qualifications

• A Bachelor's degree in an appropriate area of specialization and two years of complimentary experience preferred.
• We seek enthusiastic candidates who are detail-oriented, and who work well independently as well as in a team.
• Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments.
• Candidates should be able to establish and maintain effective working relationships and be able to communicate effectively verbally and in writing.
• Ideal candidates will have strong public speaking skills.
• Candidates should possess the ability to prioritize and organize multiple work assignments simultaneously.
• Candidates should have experience using Microsoft Word, Excel, and Outlook or comparable software.

Pay

The anticipated salary range for this position is around $44,056.80 annually, commensurate with education and experience.